Senior Global Business Development Manager

Costa; St Albans; Hybrid; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading coffee brand is seeking a Senior Global Business Development Manager to drive growth in travel retail markets, focusing on North America and Asia. The ideal candidate will leverage their strategic planning and financial management skills to identify new opportunities and foster global partnerships. This role offers a flexible working environment with significant travel involved. Join this innovative company and be part of their commitment to making a difference in communities worldwide.

Benefits

Share Investment Plan (SIP)

Smart pension plan

Financial Support Fund

50% discount at stores

Private medical cover

Qualifications

• Experience in multi-platform B2B business models.
• Strong understanding of financial modelling and tender processes.
• Ability to build relationships with global partners.

Responsibilities

• Identify and secure new travel retail opportunities globally.
• Support global tender processes and partner agreements.
• Achieve targets for store openings and sales.

Skills

Strategic planning

Financial management

Deep Travel Retail knowledge

B2B models

Job description

Senior Global Business Development Manager

Senior Global Business Development Manager – Travel

At Costa Coffee, we are what we craft.We’rereimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go –we’vegot you covered.

Drive Costa Coffee’s global Travel Retail growth by targeting new opportunities in North America and Asia. Strengthen partner relationships and support teams worldwide to deliver a consistent, commercially smart expansion aligned with Costa’s long‑term ambitions.

Our teams make a difference. Whetherthat’sworking on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but wehaven’tforgotten our roots.That’swhere the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growingcommunities andhelp your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to‑day.

And as aSenior Global Business Development Manager – Travel,there’snever been a better time to join.

So, why Costa?

Wedidn’tbecome a global coffee brand by sitting back. When you work here, you join a community that values passion,progressionand integrity, with somepretty brilliantperksto sweeten the deal:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• Andthat’snot all. Explore even more of ourperkshere: https://bit.ly/costaperks

We’repassionate about beinga great placeto work, where you can bring your unique self into our mix. Wefirmly supportdiversity,equityand inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

Whatyou’ll do

Being aSenior Business Development Manager – Travel is about so much more than bringing our coffee to the world.It’syour chance to stir up real success – which meansyou’llbe:

• Drive new business growth by identifying and securing new travel retail opportunities globally, with a particular focus on North America and Asia (excluding China)
• Support Global and Regional teams in maintaining and strengthening relationships with key global partners
• Support global tender processes for new Travel Retail opportunities, providing clear commercial forecasts that optimise Costa’s footprint in key travel environments
• Support delivery of the in year global P&L for the Travel Retail channel
• Contribute to achieving annual and long-range targets for store openings, retention, sales, and operating income
• Support negotiations and finalisation of partner agreements, including internal alignment on commercial terms and interpretation of legal agreements with Legal

Who you are

It’syour unique ingredientswe’reinterested in:

• Experience of strategic planning, financial management, and operational best practices
• Deep Travel Retail knowledge across airports, rail and other transit environments
• Experience of multi-platform B2B models
• End to end tendering: RFP/RFI interpretation, space modelling, passenger and dwell time analytics, competitor mapping, concept narrative, financial modelling, bid writing and pitch leadership

Where you’ll work:

Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.

We’re excited to be moving into anew home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life, however this role will also involve extensive travel, on average 1 week every 6/8 weeks.

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ My local Costa store appealed to me as a place to work because of the people employed there.”

“ Verity-Rose LinconGlobal Operational Excellence Delivery Retail & Franchise CoE

Senior Global Business Development Manager

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