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Assistant Manager

Costa

Greater London

On-site

GBP 25,000 - GBP 35,000

Full time

Today
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Job summary

A leading coffee brand in Greater London is seeking an Assistant Store Manager to lead the team and manage operations effectively. You will be responsible for ensuring a high-quality coffee experience, overseeing cash and stock management, and engaging with the team to foster a positive environment. Candidates should have supervisory experience in retail or hospitality and a passion for coffee. This role offers great benefits including holidays and career development opportunities.

Benefits

28 days holiday including bank holidays
Opportunities for career development
Employee Assistance Programme
Company Pension Scheme
Access to 5000 discounts

Qualifications

  • Passion for coffee and people is essential.
  • Ability to teach and learn from your team.
  • Reliability to step into the Store Manager's role.

Responsibilities

  • Lead the team to deliver an unbeatable coffee experience.
  • Oversee operations, cash, stock management, and marketing.
  • Monitor store KPI reports and translate actions.

Skills

Supervisory/management experience
Background in hospitality or retail
Ability to engage your team
Job description
  • Permanent
  • Retail Operations - Assistant Store Manager

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork as we serve memorable moments for every one of our customers. In this role, you’ll be the perfect partner in setting up the store for success.

A bit about the role

You’ll help make sure that everything about the store is efficient and effective. That means getting involved in operations, store and company culture, customer relationships, and of course, the coffee. This is going to be so much fun.

  • Becoming a brand ambassador and helping us shine
  • Leading the team to deliver an unbeatable coffee experience for every customer
  • Overseeing all aspects of operations, from cash and stock management to Costa standards, policies & procedures to in-store marketing and more
  • Monitoring the store KPI report and translating it into daily and weekly actions
  • Managing, growing, coaching, supporting and delegating to the team – all that lovely people stuff

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Assistant Store Manager?

  • A love of the brand and excitement to be a part of it
  • Supervisory/management experience and a background in hospitality or retail
  • Equal love of teaching and learning – there are so many ways to help each other grow
  • Ability to engage your team – be inspiring, empowering, honest, open and always there
  • Reliability to step into the Store Manager’s very cool shoes in their absence

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

  • 28 days Holiday (including bank Holidays)
  • Great Opportunities to develop yourself and progress your career
  • Employee Assistance Programme
  • Company Pension Scheme
  • Opportunity to impact your local community by getting involved
  • Lifestyle card- access to over 5000 discounts

And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.

At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We’re the No. 1 coffee brand in the UK for the 14th year in a row. Here, you’ll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.

At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.

This role is for a store owned by one of our franchise partners; their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”

  • Permanent
  • Retail Operations - Assistant Store Manager

You’ll be redirected to an external site or prompted to apply via email. Costa Coffee assumes no responsibility for the information presented on external websites. Click Proceed to continue.

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