Luxury Spa Therapist – Bespoke Treatments & Guest Experience

The Celtic Manor Resort; Newport; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A luxury spa resort in Newport seeks a Complementary Therapist to provide exceptional care and bespoke treatments. Candidates should have an NVQ Level 3 in Complementary Therapy or equivalent. Responsibilities include maintaining treatment rooms, enhancing guest experiences, and achieving sales targets. The role offers competitive hourly pay of £12.63 and a range of benefits including training, free parking, and discounts. Join a supportive team that values development and guest satisfaction.

Benefits

Comprehensive training and career development

Free parking

Elemis product commission

Discounts on dining and hotel stays

Free virtual GP appointments

Wellbeing support line

NEST pension scheme

Qualifications

• Exceptional understanding of guest care and desire for five-star treatment.
• Ability to create a peaceful environment for guests.
• Passion for delivering exceptional guest experiences.

Responsibilities

• Perform a range of luxury treatments to high standards.
• Enhance guest spend with recommendations and experiences.
• Continuously improve skills through training and feedback.

Skills

Guest care understanding

Holistic spa treatments

Communication skills

Immaculate grooming standards

Physical readiness

Education

AVTCT NVQ Level 3 in Complementary Therapy

Job description

A luxury spa resort in Newport seeks a Complementary Therapist to provide exceptional care and bespoke treatments. Candidates should have an NVQ Level 3 in Complementary Therapy or equivalent. Responsibilities include maintaining treatment rooms, enhancing guest experiences, and achieving sales targets. The role offers competitive hourly pay of £12.63 and a range of benefits including training, free parking, and discounts. Join a supportive team that values development and guest satisfaction.