Multi-Site Veterinary Operations Lead

Medivet Group; Bromley; On-site; GBP 40,000 - GBP 50,000; Full time

Job summary

A veterinary service provider in the UK is seeking an Operations Support Manager to oversee operations across multiple clinics. The role involves supporting clinic teams, managing recruitment and onboarding processes, and maintaining high operational standards. The ideal candidate will possess strong organisational skills, a proactive mindset, and experience in a multi-site service setting. A full UK driving license is required for travel between clinics, offering a chance to make real impacts in veterinary care.

Benefits

Supportive work environment

Opportunities for continuous improvement

Autonomy in shaping the network

Qualifications

• Solid understanding of operational delivery in a veterinary or multi-site service setting.
• Experience supporting service delivery teams across multiple locations.
• A full UK driving licence for regular travel between clinics.

Responsibilities

• Visit clinics every two weeks, acting as the primary contact for Partners and Lead Vets.
• Coordinate recruitment activity and support onboarding for new starters.
• Build and maintain clinic rotas, ensuring full coverage and locum support.

Skills

Operational delivery in a veterinary setting

Communication and relationship-building

Organisational and planning skills

Attention to detail

Experience with rota planning

Problem-solving mindset

Resilience and adaptability

Tools

Workday

D365

Excel

Outlook

Job description

A veterinary service provider in the UK is seeking an Operations Support Manager to oversee operations across multiple clinics. The role involves supporting clinic teams, managing recruitment and onboarding processes, and maintaining high operational standards. The ideal candidate will possess strong organisational skills, a proactive mindset, and experience in a multi-site service setting. A full UK driving license is required for travel between clinics, offering a chance to make real impacts in veterinary care.