Duty Manager - Part Time - Trinity Sports and Leisure

Freedom Leisure Limited; Bridgwater; On-site; GBP 19,000 - 24,000; Part time

Job summary

A leading leisure trust in Bridgwater is seeking a part-time Duty Manager for their leisure centre. The role involves managing a team, ensuring customer satisfaction, and contributing to the overall community impact. Candidates should have at least 2 years of relevant experience, strong skills in team and customer management, and a proactive, flexible approach. The position offers a competitive salary and various employee benefits including discounts and fully funded training opportunities.

Benefits

Employee discount scheme

Incremental holidays

Company pension

Fully funded training

Qualifications

• Experience managing and developing a team of operational staff.
• Understanding the business and budgetary performance.
• Proactive approach to leisure centre management.

Responsibilities

• Manage operational staff and ensure high service standards.
• Organize events and activities at the leisure centre.
• Respond to customer needs and feedback.

Skills

Team management

Customer service

Problem solving

Flexibility

Education

2 years of prior experience in a Duty Management role

RLSS National Pool qualification

Job description

Duty Manager - Part Time - Trinity Sports and Leisure

Trinity Sports & Leisure, Bridgwater, United Kingdom

Part-time

Reference - C57AB99D4D

Description

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.

Our Centre Management Team help to provide the services and activities that have a hugely positive impact in our local communities. To achieve this we are recruiting a Duty Manager to work at our Leisure Centre. As an integral part of the site team your work will support the delivery a huge variety of services and ensure our customers receive an excellent experience at our centre.

The role will be busy and varied, no two days will be the same. You will have a good level of autonomy and we’ll be interested in your ideas and suggestions. You will be involved in managing a motivated staff team, organising events and activities, helping customers, making plans for the centre and contributing to genuinely improving peoples’ lives through leisure.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 32.75 hours per week, Monday - Sunday (Rota basis)

Requirements

• To actively manage and develop and motivate a team of operational staff
• To be responsible for the day to day duty management and running of the leisure centre to the highest standard
• To contribute to and understand the business and budgetary performance of the centre
• To be a proactive member of the leisure centre team
• A passion for the industry demonstrated through continuous professional development
• Experience of problem solving, customer service and staff management
• 2 years prior experience working in a Duty Management or similar role
• To be able to work flexibly with a level of autonomy and decision making confidence
• Able to think on your feet and respond to variable demands
• RLSS Nation pool qualification, desirable as training an be provided
• Enhanced DBS check

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
• Discounted Staff membership (including family members)
• Incremental holidays
• Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
• Company pension
• Various insurance and saving schemes
• Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
• All this as well as fully funded training and career progression opportunities in a team working environment

Closing date: 23rd January 2026

Salary: up to £23,052 per annum

Freedom Leisure collects and processes personal data in accordance with applicable data protection laws.If you are a European Job Applicant see the privacy notice for further details.
Freedom Leisure does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits

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