Duty Manager

The Castle, Wakefield; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premium pub and restaurant group in Sheffield seeks a Duty Manager to assist in daily operations and lead the team to ensure guest satisfaction. You will train your team to deliver outstanding service while achieving business targets. Flexible shifts and various discounts are offered. Join a supportive environment where every guest feels welcome, and enjoy benefits such as paid holidays and team socials.

Benefits

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Discounts on gym memberships

Paid holidays

Team socials

Pension plan

High-street shopping discounts

Free shares for employees

Free employee helpline

Qualifications

• Experience in management within the hospitality industry.
• Ability to inspire and train a team.
• Strong focus on customer care and service.

Responsibilities

• Assist the General Manager in daily operations.
• Train and motivate the team to deliver excellent service.
• Ensure guests have memorable experiences.
• Achieve business targets while maintaining service quality.

Skills

Management experience

Team training and leadership

Customer service

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Duty Manager at EGO - Sheffield City Centre, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure provide guests with an experience that keeps them coming back for more.

Join us at Ego, a family of Premium Pubs & Restaurants as unique as our locations from city centre to community pub we are full of character. Our menu is inspired by the Mediterranean, taking our guests across the continent. If you appreciate our individual character and style, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.