Duty Manager

Gonow; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A high-end leisure management company in London is seeking a Duty Manager to oversee the daily operations of a luxury leisure facility. Responsibilities include delivering exceptional customer service, managing fitness services, and ensuring smooth operations. Ideal candidates will have experience in the health and fitness industry, excellent communication skills, and relevant qualifications. This role offers an hourly rate of £13.85 and opportunities for personal training income.

Benefits

Fantastic working culture

Personal development opportunities

Potential additional income through Personal Training

Qualifications

• Significant experience in a similar role within the Health and Fitness Industry.
• Experience working in a 5-star environment.
• Ability to work well under pressure and adapt to different situations.

Responsibilities

• Assist in managing daily operations of the leisure facility.
• Deliver high levels of customer service to residents and guests.
• Report directly to the Club & Spa Manager.
• Oversee the entire Club facility and ensure smooth operations.

Skills

Customer service excellence

Communication skills

Multi-tasking ability

Detail-oriented

Level 2 Gym Instructor

First Aid certified

Health and Safety knowledge

Teamwork skills

Education

Level 2 Gym Instructor/Level 3 Personal Trainer

Job description

GoNow Little London, England, United Kingdom

Duty Manager

My client, a 5* Leisure Management company operating high-end luxury residential developments is now recruiting for Duty Managers/ Personal Trainers near London Waterloo.

The role of Duty Manager is to assist in managing the daily operation of the leisure facility, that sit within the private estates. These beautiful leisure facilities host a Gym with unrivalled top of the range equipment , a stunning Swimming Pool with a Sauna/ Spa, plus areas for relaxation.

As a Duty Manager, you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the development and will be the first and main point of contact for all queries within the Club. Your key day-to-day duties involve the operation of the entire Club facility, reporting into the Club & Spa Manager.

The job is a blend of operational duties, fitness and front of house. There is a great opportunity to drive PT here also with many of the residents being high net worth individuals! The hourly rate on offer is £13.85 per hour, and the PT rate is £30-£35 per session.

We are recruiting for a 16-24 hour per week contracts.

Skills and Experience

• Significant experience within a similar role in the Health and Fitness Industry and working in a 5* environment
• Excellent customer service, communication, and interpersonal skills required
• Ability to handle multiple tasks at one time often switching from one to another
• Must be detailed oriented, friendly and organized
• Level 2 Gym Instructor/ Level 3 Personal Trainer with Group Exercise
• First Aid and/or RLSS Emergency Responder qualified is desirable, training can be provided if required
• Health and Safety experience within a leisure facility
• Be adaptable and able to work well in a team

Work Schedule

This role will require a mixture of shifts including early, mid and late with a rotation on weekends.

Benefits

This employer offers a fantastic working culture, personal development opportunities and the potential to earn additional income through Personal Training and Group Exercise classes.

Apply

If this sounds of interest, please apply today!

Seniority level

Entry level

Employment type

Full-time

Job function

Management

Industries

Strategic Management Services