Document Scanning Shift Lead (6am–2pm)

Iron Mountain Inc.; Corby; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global leader in records management is seeking a Document Scanning Shift Supervisor in Corby, UK. This role involves leading a team in mailroom operations, ensuring service requests are met efficiently, and maintaining high-performance standards. Candidates should have excellent people management skills and experience in a customer-focused environment. Knowledge in document handling and scanning is preferred, along with the ability to complete government-level security checks.

Qualifications

• Experience in managing teams in a customer service environment.
• Skill in driving performance in quality-focused settings.
• Willingness to complete enhanced government security checks.

Responsibilities

• Supervise the team on a day-to-day basis.
• Ensure completion of all service requests by customers.
• Maintain daily and weekly reports for the team.
• Research and resolve service issues.

Skills

Excellent People Management skills

Experience in Customer Service

Ability to drive performance

Document handling and Scanning knowledge

Job description

A global leader in records management is seeking a Document Scanning Shift Supervisor in Corby, UK. This role involves leading a team in mailroom operations, ensuring service requests are met efficiently, and maintaining high-performance standards. Candidates should have excellent people management skills and experience in a customer-focused environment. Knowledge in document handling and scanning is preferred, along with the ability to complete government-level security checks.