Director, Professional Services & Revenue Growth

Hootsuite Ads; Greater London; Hybrid; GBP 71,000 - 101,000; Full time

Job summary

A dynamic technology company is looking for a Director of Professional Services in Greater London. This role focuses on leading a team to enhance customer onboarding and training, significantly impacting retention and service revenue. The ideal candidate has extensive experience in a SaaS environment and exhibits exceptional leadership and communication skills. They are committed to fostering a customer-centric approach and adapting in a fast-paced setup. This position offers hybrid working arrangements.

Qualifications

• Extensive years of relevant work experience preferably in a high-growth and fast-paced SaaS environment.
• Proven leadership experience and executive-level communication capability.
• Ability to influence and drive business outcomes.

Responsibilities

• Lead a world-class Professional Services organization to maximize customer value.
• Drive outcomes related to services consumption and revenue growth.
• Collaborate with leadership to create value-add services for clients.

Skills

Leadership

Communication

Customer Focus

Collaboration

Negotiation

Influence

Education

Relevant work experience in SaaS

Job description

A dynamic technology company is looking for a Director of Professional Services in Greater London. This role focuses on leading a team to enhance customer onboarding and training, significantly impacting retention and service revenue. The ideal candidate has extensive experience in a SaaS environment and exhibits exceptional leadership and communication skills. They are committed to fostering a customer-centric approach and adapting in a fast-paced setup. This position offers hybrid working arrangements.