Dining Room Supervisor

NHS; Newcastle upon Tyne; On-site; GBP 22,000 - 26,000; Full time

Job summary

A prominent healthcare organization is seeking a full-time Dining Room Supervisor to manage dining operations at the Freeman Hospital. The role involves supervising a team while maintaining excellent food hygiene standards and ensuring quality customer service. Key qualifications include a Basic Food Hygiene Qualification and relevant NVQ certifications. The ideal candidate will have experience in a large scale catering environment and must demonstrate effective communication and time management skills. The position offers a structured work schedule with 37.5 hours per week.

Qualifications

• Basic Food Hygiene Qualification is required.
• Relevant NVQ Level 1 and 2 qualifications are preferred.
• Must have experience in a large scale catering environment.

Responsibilities

• Supervise staff and manage day-to-day restaurant operations.
• Ensure high standards of cleanliness and food hygiene.
• Handle cash and resolve any discrepancies.
• Maintain stock levels of retail products.
• Prepare work rosters and worksheets.
• Serve food to staff and the general public.
• Provide service during events and functions.

Skills

Good communication

Time management

Cash handling

Education

Basic Food Hygiene Qualification

NVQ Level 1 or relevant

NVQ Level 2 or above

Job description

Go back The Newcastle upon Tyne Hospitals NHS Foundation Trust Dining Room Supervisor

The closing date is 15 January 2026

Working in the hospitality industry, sick of working long hours, split shifts then this could be the job for you. An opportunity has arisen to join the Catering Department at Freeman Hospital for 2 full time Dining Room supervisors. You will be part of a large team serving hot and cold food and beverages to staff and the general public. You will also be involved in the provision of hospitality during buffets and special events. You will need to be able to manage your own time and that of the team, via rosters and worksheets. You will need to be a good communicator while dealing with customers and giving instruction to your team.

• Interview Date: 23 January 2026
• 37 hours, 30 minutes/week/5 days over 7/ working two shift times of 7am to 3pm and 11.15am to 7.15pm
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE / PREVIOUS APPLICANTS DO NOT APPLY

Main duties of the job

• Responsible for the day to day supervision of a group of staff.
• Maintain a high standard of cleanliness and food hygiene.
• Cash handling and rectifying mistakes.
• Ensuring stock levels of retail products.
• Compiling work rosters and work sheets.
• Serving staff and the general public in the restaurant.
• Serving hospitality during functions.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job responsibilities

• A working supervisory role with responsibilities for the service of food, functions and vending operations.
• Maintenance of food hygiene and safety standards, quality control and man management.

Person Specification

Qualifications & Education

• Basic Food Hygiene Qualification
• NVQ Level 1 or relevant
• NVQ Level 2 or above

Knowledge & Experience

• Experience in a large scale catering environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust