Digital-Savvy Café Assistant — Five-Star Service

Marks & Spencer Plc; Chelmsford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Chelmsford is seeking café team members to deliver exceptional service and efficiently manage orders in a fast-paced environment. As a brand ambassador, you'll engage with customers, promote food and drinks, and ensure compliance with food safety standards. Ideal candidates are adaptable, communicative, and committed to providing five-star service, even during peak times. This role offers opportunities for flexibility and training in digital tools.

Benefits

Inclusive working environment

Flexible working options

Qualifications

• Must be digitally confident and use tools for order fulfillment.
• Ability to maintain food safety standards under pressure.
• Must engage proactively with customers and provide quality service.

Responsibilities

• Serve customers efficiently at counters and service points.
• Ensure the café operates smoothly during busy periods.
• Collaborate with team members to deliver high performance.

Skills

High levels of customer service

Strong communication skills

Attention to detail

Adaptability

Digital capability

Job description

A leading retail company in Chelmsford is seeking café team members to deliver exceptional service and efficiently manage orders in a fast-paced environment. As a brand ambassador, you'll engage with customers, promote food and drinks, and ensure compliance with food safety standards. Ideal candidates are adaptable, communicative, and committed to providing five-star service, even during peak times. This role offers opportunities for flexibility and training in digital tools.