Digital Inclusion Worker (Part-time) Employability and Community Health · Manor House, Bramley

Forward Leeds; Guiseley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community organization in Bramley seeks a Digital Inclusion and Drop In Worker to lead their drop-in and support hub. This role is crucial in assisting local residents in overcoming digital challenges, enhancing their access to online services. The ideal candidate should be empathetic and possess strong communication skills in a client-focused setting. You will also run workshops to help individuals improve their technology skills, contributing to their independence and connectivity.

Qualifications

• Motivated and empathetic individual passionate about helping people.
• Ability to tackle social inequality through technology.
• Strong influencing skills in a client-focused environment.

Responsibilities

• Lead delivery of the community drop-in and digital support hub.
• Help local residents overcome digital exclusion.
• Run workshops to upskill people in basic use of technology.

Skills

Good communication skills

Empathy

Client-focused environment

Job description

What will the role look like?

BARCA- Leeds are opening a Friday drop‑in and welcome space from their Manor House offices. The Digital Inclusion and Drop In Worker will lead the delivery of our Bramley Community Drop‑in and Digital Support Hub, helping local residents overcome digital exclusion and access essential online services. This role is key to enabling people to live more independent and fulfilling lives by improving their digital confidence and connectivity. The worker will run a drop‑in for people where they can access digital support on an informal basis, including accessing computers and wi‑fi. They will also run workshops upskilling people in basic use of phones/laptops and tablets, as well as organising others to come and support workshop delivery.

What we are looking for?

The ideal candidate will be a motivated and empathetic individual with a passion for helping people and tackling social inequality through technology. You will have good communication and influencing skills in a client‑focusing environment.

To download a full job description/person specification, click here. If you require this document in an alternative format, please email [e-mail].

A copy of our competency framework can be found here.

All our roles are subject to funding. For further information and guidance when applying, please have a look at our information for applicants guide.

If you find you have any problems with our application process or you think we’re not meeting your accessibility requirements, please email [e-mail].

The use of artificial intelligence (AI) generated answers is discouraged. The use of AI may affect the depth and understanding that is required, to demonstrate successful answers to experience and knowledge‑based questions, in our shortlisting process. Barca-Leeds uses humans to shortlist for interview.

Barca-Leeds is committed to safeguarding and promoting the welfare of children and vulnerable adults. It is the organisation’s policy to require the successful applicant to undertake a Disclosure and Barring Check at a level appropriate to the role, before appointment is confirmed. The disclosure of a criminal conviction will not necessarily exclude candidates from appointment.

To apply, you must have the right to work in the UK. Please note, we are currently unable to accept applications from individuals requiring a Skilled Worker Visa.