Digital Champion Volunteer

Sparkachange; United Kingdom; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local charity in Bristol is seeking a Digital Champion Volunteer to support older individuals in accessing online services. This role involves assisting in community IT sessions, helping to combat digital exclusion and improve well-being. Flexibility in hours is available, and applicants will need a DBS check. Your contribution can help make a significant impact on the lives of older members of the community.

Benefits

Experience in community service

Qualifications

• No specific education required, just a willingness to help.
• Disclosure and Barring Service (DBS) check needed.

Responsibilities

• Support staff in providing IT advice to older people.
• Assist in one-to-one or small group IT sessions.
• Help improve online shopping, banking, and communication.

Job description

Overview

Keynsham Library & Information Service, Civic Centre, Market Walk, Keynsham, Bristol BS31 1FS, UK

Role: Digital Champion Volunteer

Organisation: Age UK Bath & North East Somerset

Location: Keynsham Library & Information Service, Civic Centre, Market Walk, Keynsham, Bristol BS31 1FS, UK

Areas: IT, Wellbeing, Older people, Poverty reduction

Summary

Do you have a couple of hours a week or month to help older people aged 55+ access essential services online and combat digital exclusion?

Details

Do you have a couple of hours a week to help others understand the benefits of getting online? We are looking for volunteers of all ages, backgrounds and communities — and you don’t have to be a computer‑whizz to have a huge impact on your local community!

Our Mission: To help older people in the Bath & North East Somerset area take their first steps in using IT and the internet, improving their self‑reliance, health and wellbeing by reducing social isolation in a world increasingly moving from face‑to‑face to services online.

Main responsibilities, tasks and duties

• To support permanent Age UK staff in providing IT advice to older folk at drop‑in sessions in community centres
• To help in one‑to‑one or small group sessions, enabling clients to start using IT and end their digital exclusion
• To improve older people’s lives through online shopping, banking, advice, entertainment, communication etc.
• To work times that suit your availability within an area of Bath & North East Somerset

Working with Age UK

• We are one of the country’s largest and most active charities, with high levels of professionalism and support
• Our staff, volunteers and clients are protected by extensive safeguarding measures including DBS checks
• This role will provide excellent experience for anyone considering a move into digital, social care, IT support or education

What volunteers need

Disclosure and Barring Service (DBS) check

About Age UK Bath & North East Somerset

Age UK Bath & North East Somerset is a local charity dedicated to improving the lives of older people in our community. We provide essential services and activities that promote independence, well‑being, and social connection, ensuring that older adults feel valued and supported.

Thank you for considering volunteering with us! Your time and effort can make a real difference, whether you’re offering companionship, sharing skills, or helping to run our activities. We have a variety of roles to suit different interests, including:

• Befriending – Providing regular companionship to help combat loneliness.
• Digital Champion – Supporting older people in gaining confidence with technology.
• Memory Group Helper – Assisting with our dementia‑friendly sessions.
• Atrium Connector – Welcoming and supporting visitors at the Atrium.
• Information & Advice Volunteer – Helping older people access vital support and guidance.

You’re welcome to take on multiple roles if they interest you, and we’ll tailor your volunteering experience to suit you. All roles require a DBS check and training, which we’ll arrange as part of your induction.

Join us in creating an age‑friendly community where older people feel connected and supported. We’d love to welcome you to our team!