Digital Account Executive / Project Manager

TwelfthMan Ltd; City of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A dynamic sports design agency in London seeks a motivated Digital Account Executive / Project Manager. This role involves managing client relationships, supporting project management, and ensuring smooth operations. Candidates should have experience in account or project management, strong organizational and communication skills, and a client-focused mentality. Join a growing team committed to creativity and impact in the sports industry.

Benefits

Opportunities for career growth

Dynamic work environment

Qualifications

• Proven experience in account management, project management, or a related role.
• Strong organizational skills with the ability to manage multiple tasks.
• Excellent communication skills, both written and verbal.

Responsibilities

• Assist in drafting and reviewing client contracts.
• Collaborate with the Customer Success Manager for client satisfaction.
• Act as a project management resource to track projects.
• Monitor upcoming invoices and ensure timely payments.

Skills

Account management

Project management

Organizational skills

Communication skills

Job description

Digital Account Executive / Project Manager

We are a dynamic and innovative sports creative design agency, specializing in crafting unique visual content for top-tier clients in the sports industry. Our team is passionate about combining creativity with the power of sports to deliver engaging, impactful work. As we continue to grow, we’re seeking a motivated and organized Digital Account Executive / Project Manager to join our team.

Role Overview

The Digital Account Executive / Project Manager will play a crucial role in managing client relationships and supporting project management activities. This role involves a blend of administrative, financial, and client-facing responsibilities to ensure smooth operations and exceptional client experiences.

Key Responsibilities

Client Relationship Management

• Assist in drafting, reviewing, and getting client contracts and SLAs signed once the client indicates their intent to move forward.
• Collaborate with the Customer Success Manager to ensure client satisfaction.

Project Management Support

• Act as a project management resource, assisting in the coordination and tracking of projects.
• Monitor and manage upcoming invoices, particularly for license renewals, in collaboration with the team.
• Potential to expand into project management of specific projects as our client base grows.
• Raise and send invoices in a timely manner.
• Proactively chase overdue invoices to ensure prompt payments.
• Handle refunds, cancellations, and other financial adjustments as needed.

Requirements

• Proven experience in account management, project management, or a related role, preferably within a creative or sports-focused environment.
• Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.
• Excellent communication skills, both written and verbal, with a client-focused mindset.
• Familiarity with invoicing, contracts, and basic financial processes.
• Ability to work independently and as part of a collaborative team.

Why Join Us?

• Be part of a growing, creative team with a passion for sports and design.
• Opportunities for career growth and development as the agency expands.
• Work in a dynamic, fast-paced environment where your contributions will have a direct impact.

Job Application Form

Name*

Email Address*

LinkedIn Profile URL

Attach CV* Upload File Max file size 4MB.

Attach Portfolio / any other supporting documents Upload File Max file size 4MB. Social Media links Do you have the right to work in the UK? Yes No I consent to TwelfthMan storing and processing my personal data for the purpose of assessing my application, in accordance with the Privacy policy . Recaptcha requires verification. I\'m not a robot reCAPTCHA Privacy - Terms