Deputy Manager - Food-to-Go Lead (Free Meals on Shift)

Whsmithcareers; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail company is looking for a Deputy Manager in Oxford to support the Shop Manager by leading a high-performing team and ensuring excellent customer service. Responsibilities include training colleagues, maintaining standards, and fully complying with food safety regulations. The ideal candidate will have proven leadership experience in a retail environment, strong organizational skills, and a passion for delivering an exceptional customer experience. In return, the company offers competitive rewards, employee discounts, and a supportive work environment.

Benefits

Free meal and drink per shift

Employee pension scheme

Staff discounts

33 days holiday including bank holidays

Qualifications

• Proven experience in a leadership role as a Deputy Manager, Supervisor, or Team Leader.
• Strong expertise in delivering excellent customer service.
• Solid background working in a food-to-go/retail environment.

Responsibilities

• Support the Shop Manager in leading the team.
• Coach and develop high-performing team.
• Ensure compliance with food safety requirements.

Skills

Customer service excellence

Leadership experience

Food safety compliance

Organizational skills

Team motivation

Job description

A leading retail company is looking for a Deputy Manager in Oxford to support the Shop Manager by leading a high-performing team and ensuring excellent customer service. Responsibilities include training colleagues, maintaining standards, and fully complying with food safety regulations. The ideal candidate will have proven leadership experience in a retail environment, strong organizational skills, and a passion for delivering an exceptional customer experience. In return, the company offers competitive rewards, employee discounts, and a supportive work environment.