Deputy Manager

The Walsingham Support Group; Fareham; On-site; GBP 23,000 - 28,000; Full time

Job summary

A charitable organization in Hemel Hempstead is seeking a dedicated Deputy Manager to oversee residential care and support staff. The ideal candidate will ensure compliance with regulations, develop individual care plans, and promote a positive work environment. Strong leadership, communication skills, and relevant experience are essential for this role, which offers competitive benefits including paid leave and professional development opportunities.

Benefits

28 days annual leave

Double pay on bank holidays

Pension scheme contributions

Professional development

Life assurance

Employee Assistance Programme

Qualifications

• Previous experience in a supervisory or managerial role within a residential care setting.
• Strong understanding of CQC regulations and standards.
• Ability to work flexibly, including evenings and weekends.

Responsibilities

• Assist with the overall management of the Residential care service.
• Provide leadership and support to a team of support workers.
• Develop and implement care plans tailored to residents' needs.

Skills

Excellent communication

Leadership

Organisational skills

Empathy

Education

NVQ Level 3 in Health and Social Care or equivalent

Job description

Deputy Manager

We are seeking a dedicated and experienced Deputy Manager to join our team in Hemel Hempstead, Hertfordshire. The successful candidate will assist the Supported Living Manager in overseeing the day‑to‑day operations of our Residential Care services, ensuring the delivery of person‑centred care and support to our service users.

Salary: £28,000 per annum
Hours: 37.5 hours per week

Key Responsibilities

• The Deputy Manager will assist with the overall management of the Residential care service, ensuring compliance with CQC regulations and company policies.
• Provide leadership and support to a team of support workers, promoting a positive and inclusive working environment.
• The Deputy Manager will develop and implement care plans tailored to the individual needs and preferences of residents.
• Monitor the quality of care provided, conducting regular audits and addressing any areas for improvement.
• The Deputy Manager will liaise with external agencies, healthcare professionals, and families to ensure holistic care for residents.
• Support the recruitment, training, and development of staff members.
• The Deputy Manager will participate in on‑call duties as required, providing emergency support outside regular working hours.

Requirements

• Ideally NVQ Level 3 in Health and Social Care or equivalent qualification.
• Previous experience in a supervisory or managerial role within a residential care setting.
• Strong understanding of CQC regulations and standards.
• Excellent communication, leadership, and organisational skills.
• Compassionate, empathetic, and committed to promoting the independence and well‑being of service users.
• Ability to work flexibly, including evenings, weekends, and on‑call duties if required.

About Walsingham Support

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We pride ourselves on putting the people we support at the centre of everything we do, delivering specifically tailored support for every individual.

As a valued member of our team, you will help deliver the quality‑of‑life people with disabilities deserve, support staff, and maintain a high‑quality, person‑centred environment.

Benefits

• Favourable working hours, including part‑time roles and bank positions.
• 28 days annual leave (20 days leave + 8 days bank holidays), rising up to 38 days depending on length of service.
• Double pay if you work on bank holidays.
• Pension scheme contributions.
• Support to develop in your chosen career field and gain professional qualifications through our apprenticeship offer.
• Life assurance equal to three times your salary.
• Bereavement helpline.
• Employee Assistance Programme supplied by HealthAssured.
• Walsingham Rewards Scheme with extensive discounts on everyday items.
• Exceptional training and continuing professional development opportunities.
• Long service awards.
• Eyecare vouchers.
• Recommend a friend bonus of £250.
• Access to Blue Light Card savings.

The Benefits Of Working For a Charity

• Sense of purpose.
• Social impact.
• Diverse and inclusive environment.
• Skill development.
• Community engagement.
• Flexibility and passion‑driven work.
• Positive workplace culture.
• Job stability.