Deputy Manager

Social Squirrel; Chester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A popular hospitality venue in Chester is seeking a motivated Deputy Manager to lead a team in creating exceptional guest experiences. The role involves inspiring staff, maintaining service standards, and supporting the General Manager's vision. Candidates should have previous experience in hospitality and the ability to create an inclusive environment. This position offers various perks including development programmes and employee discounts.

Benefits

Award winning development programmes

Bonus opportunities

Employee discount rewards

VIP entry to venues

Flexible working

Qualifications

• Proven experience as a Deputy Manager or in a similar role in hospitality.
• Strong communication and interpersonal skills.
• Ability to foster a supportive and inclusive environment.

Responsibilities

• Inspire and empower the team to create outstanding guest experiences.
• Support the General Manager in delivering the vision of the venue.
• Maintain consistency in service standards and procedures.

Skills

Team leadership

Performance driving

Guest experience enhancement

Job description

Location - Off The Wall

Deputy Manager

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Off The Wall. If you love motivating others, driving performance, and making a real impact, we'd love to chat.

Can you…

• Provide clear guidance, encouragement, and support to help the team grow.
• Support the General Manager and work together to create and deliver our vision
• Maintain consistency in standards and procedures
• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. Off The Wall is situated directly opposite the historic Roman amphitheatre in the heart of Chester city centre. Famous for food, live sport and late-night entertainment, Off the Wall has something for everyone and is a very popular destination for both locals and students.

What's in it for you?

• Award winning Deputy Manager and General Manager development programmes
• Bonus opportunities
• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel DiscountsFlexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

To be considered for the Deputy Manager position at Off The Wall you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Off The Wall directly.