Deputy General Manager

Upham Pub Group; United Kingdom; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading hospitality group in the United Kingdom is seeking a Deputy General Manager. The ideal candidate will lead a team and ensure operational excellence, focusing on guest satisfaction and sales. Proven experience in a similar role is essential, along with strong financial and leadership skills. This full-time position offers a salary of up to £35,000 per annum plus benefits including discounts on meals and accommodation.

Benefits

Salary up to £35,000

Discounts on meals and accommodation

Access to lifestyle card with 5000+ discounts

Development program

Service Awards

Birthday Gift

Referrals incentives up to £1,000

Qualifications

• Solid experience in a similar role with proven leadership skills.
• Restaurant/hospitality experience is essential.
• Ability to manage budgets and drive sales effectively.

Responsibilities

• Lead and inspire the performance of the FOH team.
• Oversee all aspects of the operation including health and safety.
• Support the General Manager in delivering excellence across the premises.

Skills

Leadership

Financial management

Problem-solving

Communication

Commercial acumen

Job description

Join to apply for the Deputy General Manager role at Upham Inns.

What’s in it for you

• Up to £35,000 per annum plus a share of Tronc (up to £5,000 per year)
• Up to 33% off meals taken off duty for you and up to 6 guests
• 33% off our hotel accommodation & 20% for Friends and Family
• Development program with a clear pathway to General Manager
• Access to the lifestyle card – instant access to over 5,000 discounts across all aspects of the lifestyle (free benefit for Upham Inn team members)
• Service Awards
• A Birthday Gift
• Refer a friend and Chef recruitment incentives of up to £1,000

Deputy Manager Requirements

• Solid experience in a similar role, with a proven track record of leading and delivering is essential
• Restaurant/Hospitality experience is essential
• Track record of leading teams to success
• Strong financial skills and be able to comfortably manage all audits and due diligence
• Ability and skill to manage budgets, labour controls, and forecasting
• A strong commercial acumen that enables you to drive sales and deliver business results
• Excellent problem‑solving skills and the ability to think fast
• Great communication skills that allow you to lead and inspire a team and delight our guests
• The Right to Work in the UK

Deputy Manager Responsibilities

• Lead and inspire the performance of the FOH team.
• Full responsibility for overseeing all aspects of the operation and performance – People, Guest, Sales, Profit, Operations, Health and Safety and property.
• Ensure the Upham Inns standards are maintained and the restaurant performance delivers its targets through a people‑first, guest‑obsessed, operational excellence strategy.
• Support the General Manager in driving and delivering excellence throughout all aspects of the premises.
• Be a role model and guide training and development within the team.

What do we do?

We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the local quality of the area, serving high‑quality fresh pub food in a cozy pub ambience. Most of our pubs have some charming bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American steakhouse brand that we started rolling out last year.

It’s an exciting time to join us!

Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team.

We are looking for great people to join us

Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands‑on team who have a passion for running great pubs. We are always on the lookout for like‑minded people who have the desire to work and grow with us.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Hospitality

Referrals increase your chances of interviewing at Upham Inns by 2x.