Depot Operations Support InPost Depot Operations · Warehousing · Aberdeen Depot

InPost Ltd.; Aberdeen City; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading logistics company in Aberdeen is seeking a Depot Operations Support to join the team. In this role, you will work closely with team members to meet customer and supplier expectations, handle enquiries, and manage various administrative tasks. You should be proficient in Microsoft Office, customer-focused, and able to work under pressure. The position offers a competitive pension scheme and other benefits, creating a supportive and inclusive environment for all employees.

Benefits

Competitive Pension Scheme

Life Insurance

Cycle2Work scheme

Employee Assistance Programme

Qualifications

• Proficient knowledge of Microsoft Office, particularly in word processing and spreadsheets.
• Customer-oriented mindset with strong communication skills.
• Ability to work effectively under pressure and as part of a team.
• Strong problem-solving and time-management abilities.
• Right to work in the UK is essential.

Responsibilities

• Work with team to understand customer and supplier needs.
• Handle customer enquiries and procurement.
• Perform data inputting and general administration.
• Provide accurate updates and support on ad hoc tasks.
• Investigate and resolve customer queries.

Skills

Proficient knowledge of Microsoft Office

Customer Service oriented

Good written and verbal communication skills

Able to work under pressure

Team player

Problem solving

Excellent time-management skills

Accuracy

Right to work in the UK

Job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Depot Operations Support to join our Aberdeen team!

We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high‑street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top‑notch service for our customers. Whether you’re handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.

As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast‑paced, impactful, and full of possibilities.

About the role

Depot Operations Support - InPost Distribution Aberdeen depot

Location

Inpost distribution - 6 Abbotswell Road, Aberdeen, AB12 3AB

Shift Pattern

Monday - Friday (Flexibility required)

Hours

06:00 am – 15:00 pm (Flexibility required)

What you’ll be doing

• Working closely with the other members of the team to fully understand customer and supplier requirements and expectations.
• Dealing with customer enquiries.
• Handling procurement needs.
• Data inputting.
• Providing timely, quality, and accurate information (weekly/monthly).
• General administration duties.
• Supporting any other ad hoc administrative tasks.
• Investigating and concluding customer queries.

What we need from you

• Proficient knowledge of Microsoft Office, particularly word processing and spreadsheet skills.
• Customer Service oriented.
• Good written and verbal communication skills.
• Able to work under pressure.
• Team player.
• Problem solving.
• Excellent time‑management skills.
• Ability to communicate effectively at all levels.
• Accuracy.
• Right to work in the UK.

Benefits

• Build a secure future with a competitive Pension Scheme.
• Peace of mind with Life Insurance.
• Stay active with our Cycle2Work scheme.
• Get the support you need with our Employee Assistance Programme.

Recruitment Process

We pride ourselves on our candidate experience. We’ll try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. The first stage normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages, including a site visit. Throughout our process, you will get the opportunity to meet a cross‑section of our friendly team members to get a sense of our culture and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.