Dental Receptionist: Patient Experience Champion

Rodericks Dental Limited; Buckingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A dental practice in Buckingham is seeking a Receptionist to join their team. The role emphasizes exceptional customer service and managing patient interactions both in person and over the phone. Responsibilities include managing schedules, liaising with other organizations, and ensuring excellent care for patients. Ideal candidates will have strong communication skills and a keen attention to detail. This position offers a tiered salary and various perks, including additional annual leave for birthdays.

Benefits

Tiered salary based on experience

Retail discounts via app

Increasing annual leave with service

Extra day of annual leave for birthdays

Comprehensive training courses

Refer a friend scheme

Qualifications

• Ability to build rapport and provide high customer service.
• Passion for dental treatment options to become an expert.
• Strong attention to detail and ability to follow processes.

Responsibilities

• Provide exceptional patient journeys both in person and over the phone.
• Manage diaries and fill time correctly.
• Complete forms for NHS and private schemes within specified times.
• Liaise with dental laboratories, supply companies, and other organizations.
• Take payments and manage outstanding patient debt.

Skills

Customer service

Rapport building

Attention to detail

IT skills

Team player

Resilience

Job description

A dental practice in Buckingham is seeking a Receptionist to join their team. The role emphasizes exceptional customer service and managing patient interactions both in person and over the phone. Responsibilities include managing schedules, liaising with other organizations, and ensuring excellent care for patients. Ideal candidates will have strong communication skills and a keen attention to detail. This position offers a tiered salary and various perks, including additional annual leave for birthdays.