Dental Receptionist

Smile2impress Sl; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading Dental Care Provider in London is seeking a Dental Receptionist to provide exemplary customer service, greet patients, and manage clinic diaries. The ideal candidate will have a background in customer service and excellent communication skills. Join a dynamic team committed to improving patient experiences and enjoy competitive compensation and benefits.

Benefits

Attractive Compensation Package

Comprehensive training for professional growth

Special discounts & benefits on treatments

Qualifications

• Previous experience in customer service.
• Energetic, well-organized and team spirited.
• Friendly and gentle manner, ability to relate and give absolute care to our patients.

Responsibilities

• Deliver a world-class experience for every customer.
• Greet patients who enter our beautiful flagship clinic.
• Manage the clinic diaries.

Skills

Previous customer service experience

Excellent verbal and written communication skills

Strong organisational and management skills

Tools

PC and common software applications

Job description

Impress Greater London, England, United Kingdom

Impress Greater London, England, United Kingdom

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This range is provided by Impress. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We are IMPRESS. We believe everyone deserves a smile they’ll love.

Join the IMPRESS Growing Team as a Dental Receptionist in London and Help People Smile with Confidence!

About Us:

We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionising the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing HealthTech companies by Forbes. Born in Barcelona in 2019, we have expanded across 8 countries with more than 140 locations, offering leading care and state-of-the-art technology.

Why Join Us:

• Attractive Compensation Package based on experience and expectations.
• Permanent Full-time contract, 40 hours per week.
• Modern, beautifully designed clinics with high-end equipment.
• Special discounts & benefits on treatments, aligners, and products.
• Comprehensive training for professional growth.
• Support team to help out with administrative procedures.
• Dynamic, unique, and fast-paced environment with impressive career development opportunities.

Responsibilities:

• Be the face of IMPRESS, deliver a world-class experience for every customer.
• Greet patients who enter our beautiful flagship clinic.
• Organise patient documentation and medical forms.
• Manage the clinic diaries.
• Maintain confidentiality for ensuring that patient information is kept secure and accessible only to authorised personnel.
• Maximise efficiencies and patient experience.
• Coordinate with booking teams to improve patient flow to clinicians throughout the day.

Requirements:

• Previous experience in customer service
• Previous experience in a dental or medical clinic would be ideal.
• Excellent verbal and written communication skills.
• Energetic, well-organised and team spirited.
• Friendly and gentle manner, ability to relate and give absolute care to our patients.
• Excellent organisational and management skills.
• Strong knowledge and use of PC and common software applications.
• Availability to travel for ensuring the clinics’ criteria is up to standards.
• Work permit for the U.K.
• Being able to work across 2 clinics in London.

Diversity and Inclusion:

We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor.

Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results.

Join us today and make a difference, one smile at a time!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Administrative

• Industries

  Hospitals and Health Care and Medical Practices

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