Deliverability Consultant – Global Email Strategy (EMEA)

dotdigital; City of London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading digital marketing company in the UK is seeking a Deliverability Consultant to join their Messaging Operations team. This role focuses on optimizing customer email programs and consulting on deliverability challenges. Ideal candidates will have experience in email deliverability, excellent communication skills, and a desire to grow in their career. The position supports both EMEA colleagues and clients globally, emphasizing flexibility and teamwork.

Benefits

Parental leave

Medical benefits

Paid sick leave

Wellbeing reward

Share reward

Qualifications

• 1-2+ years of experience in email deliverability is preferred.
• Able to troubleshoot technical issues affecting email delivery.
• Strong communication skills and customer-facing experience.

Responsibilities

• Provide consulting to customers experiencing deliverability challenges.
• Complete operational tasks such as building ramp ups and support requests.
• Develop and maintain deliverability best practice standards.

Skills

Customer communication

Email deliverability knowledge

Technical troubleshooting

Prioritization

Documentation skills

Tools

Zendesk

Microsoft Excel

Kibana

Job description

A leading digital marketing company in the UK is seeking a Deliverability Consultant to join their Messaging Operations team. This role focuses on optimizing customer email programs and consulting on deliverability challenges. Ideal candidates will have experience in email deliverability, excellent communication skills, and a desire to grow in their career. The position supports both EMEA colleagues and clients globally, emphasizing flexibility and teamwork.