Data Owner – Installed Base – S/4HANA experience

Investigo Limited; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading recruitment firm in Greater London is seeking an Installed Base Data Owner to support a renewal platform rollout. The role involves managing the end-to-end lifecycle of installed base data, ensuring its accuracy across systems like NetSuite and SQL. Candidates should have strong technical data expertise, excellent stakeholder management skills, and experience in ensuring data quality in complex environments. The position is an opportunity to significantly impact data governance and stewardship within a dynamic team.

Qualifications

• Proven experience managing data quality across multiple systems.
• Ability to understand regional business nuances.
• Strong stakeholder management skills.

Responsibilities

• Extract, cleanse, and validate installed base data.
• Validate contract and asset data using APIs.
• Serve as primary point of contact for data-related queries.

Skills

Understanding of installed base data requirements

Strong communication skills

Knowledge of NetSuite data structures

Experience managing data quality

Exposure to API integrations

Job description

Installed Base Data Owner to support the rollout and ongoing operation of our new renewal platform across multiple regions. This role is critical in managing the end-to-end lifecycle of installed base and renewal data, ensuring accuracy, consistency, and reliable data flow across systems including NetSuite (ERP), local SQL databases, our strategic Intermediate Data Platform (IDB), and vendor/supplier shared datasets.

The ideal candidate will bring strong technical data expertise, excellent stakeholder management skills, and hands‑on experience ensuring data quality in complex environments.

Key Responsibilities

1. Data Preparation & Upload (Renewal Platform Rollout)

• Extract, cleanse, and validate installed base and renewal POS data from multiple sources (NetSuite, SAP, SQL databases, Oracle IDB, vendors, suppliers).
• Perform initial non-automated data uploads to the renewal platform, ensuring complete and correctly formatted datasets.
• Collaborate with regional teams to resolve data gaps and inconsistencies such as missing serial numbers or contract codes.
• Define requirements for the strategic installed base solution.

2. Data Analysis & Quality Assurance

• Identify and correct invalid, inconsistent, or incomplete data entries.
• Provide data quality insights and guide business teams on extract logic and data anomalies.
• Validate contract and asset data using APIs (e.g., vendor contract API, serial number checks) prior to go‑live.

3. Business Support & Stakeholder Engagement

• Serve as the primary point of contact for all data-related queries from implementation managers, business analysts, and country managers.
• Support regional go‑lives by coordinating data readiness and assisting during hyper‑care.
• Participate in SteerCo meetings and daily stand‑ups, reporting status, progress, and risks.

4. Strategic Alignment & Documentation

• Document data preparation workflows, logic, and best practices to support handover and future automation.
• Contribute to the development of regional data ownership and governance frameworks (including RACI matrices).
• Work closely with integration architects to ensure accurate system mapping and synchronisation.

Required Skills

• Essential: Understanding of installed base data requirements and vendor contract/serial number logic.
• Desired: Knowledge of NetSuite data structures and general data modelling.
• Desired: Exposure to API integrations and ERP data flows (e.g., OIC, SAP S/4HANA).

Data Governance & Stewardship

• Essential: Proven experience managing data quality across multiple systems and regions.
• Desired: Experience with MDM or data stewardship frameworks.

Business Acumen

• Essential: Ability to understand regional business nuances and vendor‑specific behaviours.
• Essential: Strong communication skills and comfort working with cross‑functional and senior stakeholders.

Preferred Qualifications

• Experience in renewal operations or installed base management.
• Familiarity with vendor quoting processes and co‑term logic.

Investigo is a leading specialist in SAP recruitment. As a trusted global partner, we work with clients on contract, permanent, and fixed‑term opportunities. We are dedicated to delivering exceptional service and building lasting relationships with both candidates and clients in markets where we have genuine expertise and passion.

At Investigo, we make recruitment feel easy. Let’s keep this simple. We’re all about your success, as your success is our business. We are part of The IN Group, a collection of six award‑winning specialist brands that supply the globe with end‑to‑end talent solutions. With recruitment at the core of our business, we’ve been connecting people since 2003.

At Investigo, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all, regardless of race, ethnicity, gender, disability, age, sexual orientation, or background.

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