Data Centre Technician

Lunar Group; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A data centre operator in Manchester is seeking a data centre technician to ensure the smooth operation of hardware and software systems. The ideal candidate will have strong troubleshooting and technical skills, as well as the ability to collaborate with IT teams. This role includes maintaining system performance, conducting routine maintenance, and managing data recovery procedures. Benefits include work-based socials and free lunch on Fridays.

Benefits

4 days off at a time

Work-based socials and team-building activities

Free lunch on Fridays

Qualifications

• Strong understanding of server hardware and networking equipment.
• Ability to troubleshoot and resolve hardware and software issues promptly.
• Experience with data centre operations or similar technical roles.
• High level of professionalism and reliability.

Responsibilities

• Install and configure hardware and software infrastructure.
• Monitor system performance and identify potential issues.
• Perform routine maintenance on data centre systems.
• Troubleshoot technical issues to minimize downtime.
• Manage backups and implement data recovery procedures.
• Ensure physical security of data centre facilities.
• Support network infrastructure maintenance.
• Document procedures and changes for reference.
• Collaborate effectively with IT teams.

Skills

Technical Proficiency

Troubleshooting Skills

Network Knowledge

System Monitoring

Maintenance Expertise

Security Awareness

Data Management

Organisational Skills

Documentation Abilities

Collaboration Skills

Physical Stamina

Problem-Solving Mindset

Attention to Detail

Time Management

Certifications

Job description

• Install and Configure Hardware and Software: Set up servers, networking equipment, and other data centre infrastructure components.
• Monitor System Performance: Continuously observe system metrics to ensure optimal operation and identify potential issues.
• Perform Routine Maintenance: Conduct regular checks and maintenance tasks to ensure the reliability and efficiency of data centre systems.
• Troubleshoot Technical Issues: Diagnose and resolve hardware and software problems to minimise downtime and service disruptions.
• Manage Backups and Data Recovery: Oversee backup operations and implement data recovery procedures to protect against data loss.
• Ensure Physical Security: Maintain security protocols to protect data centre facilities and equipment from unauthorised access and physical threats.
• Support Network Infrastructure: Assist in the maintenance and optimisation of network connectivity within the data centre.
• Maintain Cleanliness and Organisation: Keep the data centre environment clean and well-organised to ensure safe and efficient operations.
• Document Procedures and Changes: Record details of installations, configurations, maintenance activities, and troubleshooting efforts for future reference.
• Collaborate with IT Teams: Work closely with other IT professionals to support overall data centre operations and address any issues that arise.

Skills and Experience

• Technical Proficiency: Strong understanding of server hardware, networking equipment, and data centre infrastructure.
• Troubleshooting Skills: Ability to diagnose and resolve hardware and software issues quickly and effectively.
• Network Knowledge: Familiarity with network protocols, switches, routers, and connectivity solutions.
• System Monitoring: Experience with monitoring tools and techniques to ensure optimal system performance.
• Maintenance Expertise: Ability to perform routine maintenance and updates on data centre equipment.
• Security Awareness: Understanding of physical and cybersecurity best practices to protect data centre assets.
• Data Management: Experience with backup operations and data recovery procedures.
• Organisational Skills: Ability to maintain a clean, organised, and efficient data centre environment.
• Documentation Abilities: Proficiency in documenting procedures, configurations, and troubleshooting steps.
• Collaboration Skills: Ability to work effectively with IT teams and other stakeholders.
• Physical Stamina: Capability to handle physical tasks such as installing equipment and managing cables.
• Problem-Solving Mindset: Aptitude for identifying potential issues and implementing proactive solutions.
• Attention to Detail: Meticulous approach to monitoring, maintenance, and troubleshooting tasks.
• Time Management: Ability to prioritise tasks and manage time effectively in a dynamic environment.
• Certifications: Relevant certifications (e.g., CompTIA A+, Network+, or data centre-specific certifications) are often preferred.
• 4 days off at a time
• Be part of a thriving new operator in Manchester
• Regular work-based socials and team-building activities
• Work closely with executive-level personnel
• Free lunch on Fridays

Personal Specification

• A strong understanding of server hardware, networking equipment, and data centre infrastructure.
• Proficiency in troubleshooting and resolving hardware and software issues.
• Prior experience in a data centre environment or similar technical role.
• Stamina to work in a demanding, sometimes physically strenuous environment.
• Good communication skills to collaborate with IT teams and other stakeholders.
• Flexibility to work in a dynamic and fast-paced environment.
• High level of professionalism and reliability.

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Work at an agile company offering best in class customer support and innovations in the data centre market.

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A data centre technician is responsible for maintaining and ensuring the smooth operation of data centre hardware and software systems.