Data Access & Commissions Team Lead (12 Month FTC)

Santander Consumer plc; Redhill; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A leading financial services company in Redhill is seeking a Data Access & Commissions Team Leader for a 12-month fixed-term contract. The role involves managing a team, ensuring high service standards, and improving processes within the Commissions department. Ideal candidates will have management experience and strong customer service skills. The position offers a competitive salary between £35,000 and £40,000 plus additional benefits, including a flexible benefits allowance and generous pension contributions.

Benefits

Competitive salary

27 days holiday per annum

Annual bonus

Flexible benefit allowance

Generous pension contributions

Employee assistance programme

Sharesave scheme

Gym passes at reduced rates

Qualifications

• Proven ability to manage and develop a team in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Monitor and produce team performance statistics.
• Coach team members to enhance customer service quality.
• Identify areas for process improvement.

Skills

Customer service experience

Management experience

Interpersonal skills

Attention to detail

Adaptability

Job description

A leading financial services company in Redhill is seeking a Data Access & Commissions Team Leader for a 12-month fixed-term contract. The role involves managing a team, ensuring high service standards, and improving processes within the Commissions department. Ideal candidates will have management experience and strong customer service skills. The position offers a competitive salary between £35,000 and £40,000 plus additional benefits, including a flexible benefits allowance and generous pension contributions.