CX Researcher: Usability & Insights for European Markets

Cheil Europe Limited; City of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading marketing agency in London is seeking a CX Researcher to join their Strategy and Experience team. This role involves independently running research studies, focusing on usability testing, and making actionable recommendations. Candidates should have experience in leading usability studies and working with cross-functional teams. Competitive perks include 25 days holiday and a discretionary bonus scheme.

Benefits

25 days holiday

Discretionary company bonus scheme

Private medical insurance

Cycle to work scheme

Qualifications

• A few years' experience leading usability testing studies.
• Experience translating research requirements into actionable plans.
• Familiarity with e-commerce trends.

Responsibilities

• Run research studies across European markets.
• Analyze findings and create insights presentations.
• Collaborate with designers and stakeholders.

Skills

Usability testing

Research insights translation

Excellent communication skills

Collaboration with cross-functional teams

Proactivity

Tools

Lookback

Usertesting.com

Askable

Job description

A leading marketing agency in London is seeking a CX Researcher to join their Strategy and Experience team. This role involves independently running research studies, focusing on usability testing, and making actionable recommendations. Candidates should have experience in leading usability studies and working with cross-functional teams. Competitive perks include 25 days holiday and a discretionary bonus scheme.