Customer Support Specialist — Hybrid & Career Growth

Lloyds Bank plc; Leeds; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading financial institution in Leeds is seeking a Customer Support professional to provide in-branch assistance. The role involves working 35 hours a week, focusing on customer satisfaction and relationship building. Opportunities for salary progression and career advancement are available. Candidates should demonstrate strong people skills and a genuine commitment to helping customers. This position offers a supportive and diverse work environment with various benefits.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefit

Adaptable lifestyle benefits

Qualifications

• No previous financial services experience required.
• Ability to quickly build relationships.
• Genuine commitment to customer satisfaction.

Responsibilities

• Provide face-to-face support to customers.
• Handle customer queries with integrity and care.
• Collaborate with colleagues to meet customer needs.

Skills

People skills

Empathy

Relationship building

Commitment to service

Job description

A leading financial institution in Leeds is seeking a Customer Support professional to provide in-branch assistance. The role involves working 35 hours a week, focusing on customer satisfaction and relationship building. Opportunities for salary progression and career advancement are available. Candidates should demonstrate strong people skills and a genuine commitment to helping customers. This position offers a supportive and diverse work environment with various benefits.