Customer Support & Order Specialist

Wienerberger AG; Pinxton; On-site; GBP 27,000; Full time

Job summary

A leading building product company is looking for a Customer Support Advisor at their Pinxton office. In this role, you will manage customer orders and provide exceptional service to key accounts. The ideal candidate will possess strong communication skills, computer literacy, and a friendly attitude. Benefits include a competitive salary of £26,500, career growth opportunities, and a company pension. Join us and help shape a sustainable future in construction!

Benefits

Annual salary: £26,500

Training opportunities

Company Pension

Shareholder option via Share Scheme

Flexible benefits including health and wellness

Qualifications

• Experience providing excellent customer service in a business support role.
• Ability to multi-task and adapt to changing priorities.
• Natural problem solver, accountable for resolving issues.

Responsibilities

• Process and dispatch customer orders accurately.
• Manage shared email inboxes and log customer queries.
• Answer inbound phone calls and liaise with internal departments.

Skills

Strong communication (both written and verbal)

Computer literacy (particularly with Microsoft Office suite and sales CRM systems)

Friendly and positive attitude

Accuracy and attention to detail

Job description

A leading building product company is looking for a Customer Support Advisor at their Pinxton office. In this role, you will manage customer orders and provide exceptional service to key accounts. The ideal candidate will possess strong communication skills, computer literacy, and a friendly attitude. Benefits include a competitive salary of £26,500, career growth opportunities, and a company pension. Join us and help shape a sustainable future in construction!