Customer Support & Operations Coordinator

Johnson Controls Inc.; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology solutions provider in Manchester is seeking a Customer Support Coordinator to enhance customer experience through efficient communication and effective management of administrative tasks. The role involves supporting service managers, coordinating team activities, and assisting in a high-energy environment. Ideal candidates are detail-oriented problem solvers with a customer-first mindset. This opportunity includes competitive salary, generous leave, and comprehensive benefits.

Benefits

Competitive Salary

Generous Leave

Comprehensive Benefits

Free Onsite Parking

Exclusive Discounts

Career Development

Qualifications

• Passionate about providing outstanding customer service.
• Ability to manage workloads and meet KPIs.
• Experience with planning/scheduling tools is preferred.

Responsibilities

• Handle admin tasks and maintain accurate records.
• Coordinate communication with internal and external teams.
• Support internal processes and team activities.

Skills

Customer-first mindset

Strong communication skills

Organised and adaptable

Calm under pressure

Tech-savvy

Multitasking

Job description

A leading technology solutions provider in Manchester is seeking a Customer Support Coordinator to enhance customer experience through efficient communication and effective management of administrative tasks. The role involves supporting service managers, coordinating team activities, and assisting in a high-energy environment. Ideal candidates are detail-oriented problem solvers with a customer-first mindset. This opportunity includes competitive salary, generous leave, and comprehensive benefits.