Customer Service Assistant / Delivery Driver- Castlemilk Convenience

One-O-One Convenience Stores Limited; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major convenience store chain in Scotland is seeking an experienced Customer Service Assistant/Delivery Driver for their Castlemilk Convenience location. Responsibilities include preparing and delivering orders, providing excellent customer service, and ensuring store compliance with policies. Ideal candidates should have at least 3 years of driving experience and be able to manage tasks in a fast-paced environment. This role offers various employee benefits, including discounts and career development opportunities.

Benefits

Wagestream access

30% off food and cinema

Hotel and apartment discounts

Career development opportunities

Employee recognition awards

Qualifications

• Minimum of 3 years driving experience.
• Ability to use a smartphone/tablet and delivery app.
• Capable of working in a fast-paced environment.

Responsibilities

• Pick, prepare, and deliver home delivery orders.
• Ensure the store is stocked and well merchandised.
• Comply with company policies and ensure KPIs are met.

Skills

Excellent customer service

Communication skills

Multi-tasking

Job description

Who are we?

One O One Convenience Stores is the retail division of The Scotsman Group with 46 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh, we are the Largest independent Convenience Store chain in Scotland. Our stores are at the heart of our local communities, and stock a range of alcohol, tobacco, and fresh food products.

We are looking for experienced and talented Customer Service Assistant/Delivery Driver to join our Store, Castlemilk Convenience.

As part of One O One Convenience Stores, you will have access to the following benefits that include:

• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off food and cinema tickets in all The Scotsman Group venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefit Portal.
• Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with Finances, counselling, self-help.
• Career development opportunities.
• Employee of the month recognition and long service awards.

The Role

As a Customer Service Assistant/ Delivery Driver, your role will include:

• To pick, prepare and deliver home delivery orders.
• Providing excellent customer service to the customer.
• Ensure the store is fully stocked, labelled, and well merchandised.
• To comply with all company policies and process.
• To ensure the store achieve their KPIs such as sales, payroll, and targets
• ensure your cash preparation is completed as per the company procedures.

The Person

The Ideal candidate will have:

• a minimum of 3 years driving experience and no more than 6 points on your licence.
• Be able to pick, prepare, load the van, and deliver orders across all times of the day from 6am till 10pm.
• The ability to multi-task and work in a fast -paced environment.
• Good communication, be able to use a smart phone/ tablet and home delivery app.

The Process

If you think this job of Customer Service Assistant/ Delivery Driver is the role for you then apply now and a member of the Castlemilk Convenience team will be in touch.