Customer Service Assistant - Crosshouse

Spar Scotland; East Kilbride; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused grocery store in East Kilbride seeks a Customer Service Assistant to provide excellent service and support. Responsibilities include serving customers, restocking shelves, and maintaining store hygiene. Flexibility in hours is key, with opportunities for training and career growth. A welcoming employer encourages diverse applications.

Benefits

10% staff discount

Flexible hours

Career opportunities

Qualifications

• Strong customer focus and ability to handle service-related tasks.
• Ability to work flexible hours including mornings, evenings, and weekends.
• Basic experience in retail is a plus but not essential.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and re-stock the shelves.
• Sell and promote offers to customers.
• Serve in the 'Food to Go' counter.
• Maintain hygiene and compliance standards.

Skills

Customer service skills

Communication

Flexibility

Job description

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance

Job Details

• No. Of Hours: 12
• Location: SPAR Crosshouse, 14 Kilmarnock Road, CROSSHOUSE, KA2 0HA