Customer Service Advisor: Training, Progression & Benefits

Scania Australia Pty Ltd; Banbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive company in Banbury is seeking a Customer Service Advisor. You will manage customer interactions, coordinate servicing and repairs, and ensure timely updates. The ideal candidate will have a passion for delivering excellent service. This position offers a competitive salary starting from £26,500, plus an exceptional benefits package including in-house training, generous holiday, and discounts on retail outlets.

Benefits

In-house training

25 days holiday

Discounts on major retail outlets

4x basic salary life insurance

Annual Company Success Payment

Qualifications

• A real passion for delivering a first-class service.
• Organised approach to work.

Responsibilities

• Meet and greet all customers on arrival in a professional and friendly manner.
• Manage day to day administrative tasks confidently and efficiently.
• Plan, schedule, and coordinate work.
• Provide timely updates to our customers.

Job description

A leading automotive company in Banbury is seeking a Customer Service Advisor. You will manage customer interactions, coordinate servicing and repairs, and ensure timely updates. The ideal candidate will have a passion for delivering excellent service. This position offers a competitive salary starting from £26,500, plus an exceptional benefits package including in-house training, generous holiday, and discounts on retail outlets.