Customer Service Advisor - Sales

STARK Group; Bideford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading building materials distributor is seeking a Customer Service Advisor - Sales in Bideford. This role focuses on delivering great customer service and maximising sales through strong relationships and product advice. Candidates should have solid sales experience and resilience. The role offers various employee benefits and opportunities for career advancement. Apply today to join a passionate team dedicated to quality service.

Benefits

Discretionary bonus

Voluntary benefits (holiday buying, gym discounts, etc.)

Health and wellbeing services

Employee discounts

Retirement savings plan

Life assurance

Enhanced parental leave

Qualifications

• Strong Sales and Customer Service skills and experience.
• Resilience in dealing with customers.
• Pride in maintaining first class standards.

Responsibilities

• Understand pricing and seek maximum margin.
• Support business initiatives to increase sales.
• Acknowledge every customer and meet their needs.
• Provide advice on products and cross-selling.

Skills

Strong Sales skills

Customer Service Experience

Resilience

Job description

**Customer Service Advisor - Sales****Bideford****Jewson** a leading building materials distributor in Northern Europe, is looking for a **Customer Service Advisor - Sales**who's as passionate about great service and Sales as we are.The Customer Service Advisor - Sales will partner the trade by understanding and responding to our customer’s individual needs, delivering fast, focused and fantastic customer service that exceeds expectations. You will be responsible for building lasting relationships by providing the right solutions and maximising sales and profitability**What you’ll be doing:*** Understand our approach to pricing and seek out ways to maximise margin in a credible way* Support business initiatives to increase sales, margin & service as required* Acknowledge every customer, ascertain their needs and wow them with quick and efficient service* Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs* Provide advice on products and solutions with particular attention to cross-selling packages and services**Working hours are 07.00 to 16.30 or 07.30 to 17.00 Monday to Friday and every other Saturday morning 08:00 – 12:00****What you’ll need to have:*** Strong Sales and Customer Service skills and experience* Resilience* Pride in the working environment and diligence in maintaining first class standards to wow our customers**What’s in it for you:*** Discretionary bonus* A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.* Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support* Generous employee discounts* Access to discounts with hundreds of your favourite high street and online retailers* Retirement savings plan* Life assurance* Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a childAt **Jewson**, we're proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. **Apply today!****What's next…**If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at [e-mail]. We look forward to hearing from you!