Customer Service Advisor - Part Time

Airport Placements; Leeds; On-site; GBP 40,000 - 60,000; Part time

Job summary

A customer-focused company in Leeds is looking for a part-time Customer Service Advisor. The ideal candidate should have inbound customer service experience and be enthusiastic to join a dynamic team. You'll be handling customer emails and calls, booking appointments, and ensuring high-quality communication. This role offers great opportunities for progression within a secure sector.

Qualifications

• Demonstrate inbound customer service experience, ideally gained from a call centre.
• Other customer service experience can include any complaint handling, inbound processing.
• Strong independent and team worker.

Responsibilities

• Responding to emails and telephone calls made by customers.
• Booking appointments with approved garages.
• Type and administer correspondence to customers.
• Ensure quality and accuracy in all correspondence with customers.

Skills

Inbound customer service experience

Strong independent worker

Teamwork

Job description

• Job Type: Temporary for 3 month with a possibility to go perm
• Working hours/days: PART TIME - Monday to Wednesday 8pm-4pm or 8:30am-4:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their company based in Leeds (LS5) as a Customer Service Advisor on a part-time basis.

The ideal candidate will be able to demonstrate inbound customer service experience.

You will be responsible for responding to emails and telephone calls made by customers wanting to book a service or repair on their vehicle.

General Duties of Customer Service Advisor:

• Responding to emails and telephone calls made by customers.
• Booking appointments with approved garages
• Type and administer correspondence to customers.
• Ensure quality and accuracy in all correspondence with customers.

General Requirements of Customer Service Advisor:

• Demonstrate inbound customer service experience, ideally gained from a call centre
• Other customer service experience can include any complaint handling, inbound processing
• Strong independent and team worker.

If you are interested in the Customer Service Advisor role based in Leeds LS5, hit the 'apply now!' button for an immediate interview!