Customer-Focused Trade Counter Assistant

Hireful Ltd; United Kingdom; On-site; GBP 22,000 - 27,000; Full time

Job summary

A nationwide mechanical component distributor is seeking a Trade Counter Assistant to provide customer support and manage orders. The ideal candidate will ensure high customer satisfaction, handle incoming queries, and service at the trade counter. Responsibilities include fulfilling orders and occasional deliveries. This full-time permanent role based in Northampton offers a salary of up to £27,000 plus a callout bonus and various employee benefits, including generous holiday and rewards programs.

Benefits

Up to 33 days holiday

Employee Rewards

Auto Enrolment Pension Scheme

Life Assurance

Qualifications

• Experience in a trade counter environment is beneficial.
• Ability to communicate clearly with customers over phone and email.
• Full valid UK driving license required.

Responsibilities

• Handle incoming customer queries over phone and email.
• Take orders and fill in picking slips for warehouse.
• Service customers at the trade counter.

Skills

Customer service

Communication

Organizational skills

Basic driving skills

Job description

A nationwide mechanical component distributor is seeking a Trade Counter Assistant to provide customer support and manage orders. The ideal candidate will ensure high customer satisfaction, handle incoming queries, and service at the trade counter. Responsibilities include fulfilling orders and occasional deliveries. This full-time permanent role based in Northampton offers a salary of up to £27,000 plus a callout bonus and various employee benefits, including generous holiday and rewards programs.