Customer-Focused Optical Assistant: Eyewear & Eye Care

The Boots Company PLC; High Wycombe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking an Optical Assistant to join its store team in High Wycombe. The role focuses on fostering customer relationships, supporting eye-tests, and dispensing eyewear. Candidates should exhibit a passion for customer care and a willingness to learn. This position offers various training modules and benefits such as bonuses and discounts. Join a diverse and inclusive workplace where you can thrive and make a positive impact.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Qualifications

• Essential skills include customer care and a passion for learning.
• Experience in a retail or clinical environment is beneficial.

Responsibilities

• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading retail company is seeking an Optical Assistant to join its store team in High Wycombe. The role focuses on fostering customer relationships, supporting eye-tests, and dispensing eyewear. Candidates should exhibit a passion for customer care and a willingness to learn. This position offers various training modules and benefits such as bonuses and discounts. Join a diverse and inclusive workplace where you can thrive and make a positive impact.