Customer-Focused Optical Assistant: Eyewear & Eye Care

The Boots Company PLC; Bromley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in the UK seeks an Optical Assistant to engage with customers and provide eye-wear solutions. The role involves supporting eye-tests, dispensing glasses and contact lenses, and maintaining shop standards. Ideal candidates demonstrate a passion for customer care and eagerness to learn. Benefits include a retirement savings plan, employee discounts, and development opportunities. Flexibility in work hours is available.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling

Qualifications

• Must have a passion for customer care to succeed.
• Desire to learn and develop personally is essential.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading retail company in the UK seeks an Optical Assistant to engage with customers and provide eye-wear solutions. The role involves supporting eye-tests, dispensing glasses and contact lenses, and maintaining shop standards. Ideal candidates demonstrate a passion for customer care and eagerness to learn. Benefits include a retirement savings plan, employee discounts, and development opportunities. Flexibility in work hours is available.