Customer-First Retail Advisor | Growth & Perks

Dobbies Garden Centres Ltd; Tewkesbury; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading garden center retailer in Tewkesbury is seeking a Customer Service Assistant to deliver exceptional service and foster customer relations. You'll assist with various transactions and help maintain the store's cleanliness while working in a dynamic team environment. The position offers opportunities to develop new skills, alongside generous benefits including discounts, financial wellbeing support, and ongoing training.

Benefits

Generous annual leave entitlement

50% off in Restaurants

Access to financial wellbeing support

Employee well-being and counselling services

Access to the Dobbies Academy for skill development

Qualifications

• Passion for delivering a great customer experience.
• Experience in a customer-facing role.
• Eager to learn new skills and gain new experiences.

Responsibilities

• Assist customers with transactions across the store.
• Drive sales through customer interactions and promote membership benefits.
• Maintain cleanliness and upkeep of the store.

Skills

Customer service

Teamwork

Product knowledge

Communication

Problem-solving

Job description

A leading garden center retailer in Tewkesbury is seeking a Customer Service Assistant to deliver exceptional service and foster customer relations. You'll assist with various transactions and help maintain the store's cleanliness while working in a dynamic team environment. The position offers opportunities to develop new skills, alongside generous benefits including discounts, financial wellbeing support, and ongoing training.