Customer-Driven Team Leader for Store Success

Co-Operative Energy Ltd; United Kingdom; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading retail cooperative in the United Kingdom is seeking a dedicated Team Leader to enhance the customer store experience and support team members. The ideal candidate should be customer-focused, confident, and able to provide leadership during busy times. Responsibilities include motivating the team and managing customer complaints. The role offers attractive perks such as employee discounts, annual leave, and comprehensive training. Apply today to be part of a diverse and inclusive workplace.

Benefits

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Development Plans

Enhanced Maternity, Paternity and Family leave

Qualifications

• Experience in a customer-facing role is advantageous.
• Capability of handling customer complaints professionally.
• Ability to motivate and support team members during busy times.

Responsibilities

• Ensure customers have a fantastic store experience.
• Motivate and support the team by leading from the front.
• Guide customers with a sound understanding of products.
• Take ownership of customer complaints.

Skills

Customer focused

Leadership

Communication

Problem-solving

Job description

A leading retail cooperative in the United Kingdom is seeking a dedicated Team Leader to enhance the customer store experience and support team members. The ideal candidate should be customer-focused, confident, and able to provide leadership during busy times. Responsibilities include motivating the team and managing customer complaints. The role offers attractive perks such as employee discounts, annual leave, and comprehensive training. Apply today to be part of a diverse and inclusive workplace.