Customer Delivery Driver - Llandudno Junction Superstore

Tesco Plc; Llandudno Junction; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading supermarket chain is seeking a Customer Delivery Driver in Llandudno Junction. The role offers flexibility with guaranteed hours, a competitive pay rate starting from £13.35 per hour, and opportunities for customer interaction. A valid driving licence is required. Join a team that values customer satisfaction and teamwork, and enjoy benefits like holiday pay and discounts.

Benefits

20 days holiday plus a personal day

Flexible working options

Colleague discounts

Wellbeing services access

Life cover and pension

Uniform provided

Qualifications

• Must have valid driving license for at least 12 months with no more than 3 penalty points.
• Ability to build collaborative relationships with coworkers.
• Warm and welcoming demeanor towards customers.

Responsibilities

• Deliver customer shopping accurately and on time.
• Communicate any order changes to customers.
• Ensure van cleanliness and roadworthiness.

Skills

Building relationships

Warm interactions

Energetic and driven

Adaptability

Education

Valid UK/EU/EEA Driving licence

Job description

Customer Delivery Driver - Llandudno Junction Superstore

4 days ago Be among the first 25 applicants

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer's look for help in all kinds of different ways. For most of the day you'll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

About the role

Availability Window

Days - From time to To time

• Sun - 17:30:00 - 23:00:00
• Tue - 08:30:00 - 18:30:00
• Thu - 10:00:00 - 20:00:00
• Fri - 13:15:00 - 23:00:00
• Sat - 15:30:00 - 23:00:00

You will be responsible for

• Delivering your part of our customer shopping trip by: ensuring the van and trays are clean and tidy, leaving the back yard clean, tidy and free of rubbish, and picking up litter as you see it.
• Ensuring trays are washed as part of the tray wash process and loading the van as required, checking the van for roadworthiness.
• Talking to the customer about changes to their order, including substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were your own and explaining to the customer that substitutions will not incur extra charges.
• Delivering during the customer's time slot and calling the customer before arriving if early.
• Calling the store/centre if running 30 or more minutes late.

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
• Act quickly to respond to changing customer needs and embrace change within the store.
• Energetic and driven to deliver beyond expectations, balancing home and work.
• Share ideas with your Manager and colleagues on how to improve the store for customers.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What’s in it for you?

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Colleague discounts and benefits, including Cardclubcard program details
• Access to free wellbeing services with resources to support mind, body, and life
• Life cover of five times your pay and pension with matching contributions up to 7.5%
• Benefits to suit you, from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for life’s moments
• Access to colleague networks and information about benefits

About Us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.

We are proud to have Disability Confident Leader accreditation and are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support, please click here.

Please note: Tesco will only recruit individuals who have passed the school leaver age. To find out the school leaver age for your country please click here. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in certain areas.

For more information about us please visit www.tescoplc.com

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