Customer Care - Full and Part Time Roles Available -Warrington Area

McDonald's; England; On-site; GBP 18,000 - 24,000; Full time

Job summary

A well-known fast food chain in the UK seeks a Customer Care Assistant to engage with customers and ensure a welcoming atmosphere. Responsibilities include managing customer needs, maintaining cleanliness, and supporting the team in a fast-paced environment. The ideal candidate will possess strong communication skills, work effectively in teams, and maintain high energy levels. Benefits include holiday pay, service awards, and employee discounts, providing a supportive workplace culture.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Strong communication skills required for customer interaction.
• Must maintain a high level of energy while working.
• Ability to work effectively in a team setting.

Responsibilities

• Welcome customers and create a warm atmosphere.
• Handle customer requests and maintain cleanliness.
• Keep management informed about customer satisfaction.

Skills

Effective communication skills

Teamwork

Customer interaction

Energetic and productive work ethic

Job description

McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits

• Holiday pay
• Service Awards
• Meal allowance
• Employee discounts from top highstreet and online brands
• and much more