CRM Campaign Lead — Data-Driven Personalisation

AnaVation LLC; City of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading fashion technology platform in London is seeking a CRM Specialist to enhance CRM communications. The ideal candidate will have experience with MoEngage and strong analytical skills. Responsibilities include planning campaigns, collaborating with teams, and analyzing performance data. This role offers a flexible work environment with 3 days in the office and 2 days remote. Join us in driving engagement and retention in a dynamic setting.

Benefits

Employee Pension Scheme

Flexible Benefits Program

Health Insurance & Critical Illness cover

Flexible work environment

Qualifications

• Proven experience in planning and executing CRM campaigns.
• Strong ability to manipulate performance data and draw actionable insights.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Plan and execute CRM campaigns aimed at customer acquisition and retention.
• Collaborate with various teams to deliver effective CRM communications.
• Monitor and report on CRM campaign performance and trends.

Skills

Experience with MoEngage

Excellent communication skills

Data analysis skills

Proficiency in Microsoft Excel/Google Sheets

Organizational skills

Tools

MoEngage

Monday.com

Job description

A leading fashion technology platform in London is seeking a CRM Specialist to enhance CRM communications. The ideal candidate will have experience with MoEngage and strong analytical skills. Responsibilities include planning campaigns, collaborating with teams, and analyzing performance data. This role offers a flexible work environment with 3 days in the office and 2 days remote. Join us in driving engagement and retention in a dynamic setting.