Credit Hire File Handler – Pre-Litigated Specialist

Davies; Newcastle upon Tyne; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading legal services provider is seeking an experienced Credit Hire File Handler to join their team in Newcastle. This permanent, full-time role offers the chance to manage complex credit hire claims, requiring strong negotiation skills and at least 12 months experience in a related environment. The company provides an excellent hybrid working model and extensive benefits, including a health cash plan and personal development opportunities to support career growth.

Benefits

25 days holiday which increases with service

Hybrid working (1 day in the office)

Health Care Cash Plan

Pension contribution (5% Employee / 3% Employer)

Davies Incentive Plan

24/7 online GP and mental health support

Death in Service benefit

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Access to online discount sites

Qualifications

• Experience of handling Credit Hire files and managing a case load.
• Excellent verbal communication and negotiation skills.
• Strong IT skills, specifically with Word and Outlook.

Responsibilities

• Investigate complex credit hire claims from tactical and strategic perspectives.
• Make decisions on claims and maintain a calm demeanor under pressure.
• Follow work processes and keep to company strategy.

Skills

Credit hire

Negotiation skills

Communication skills

IT skills

Ability to prioritize

Education

GCSEs (minimum 5)

Degree or LPC

Tools

Case Management System

Microsoft Word

Microsoft Outlook

Job description

A leading legal services provider is seeking an experienced Credit Hire File Handler to join their team in Newcastle. This permanent, full-time role offers the chance to manage complex credit hire claims, requiring strong negotiation skills and at least 12 months experience in a related environment. The company provides an excellent hybrid working model and extensive benefits, including a health cash plan and personal development opportunities to support career growth.