Credit Hire Claims Specialist — Hybrid Role & Growth

Aioi Nissay Dowa Europe Limited; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance provider is seeking a Technical Claims Handler for their Credit Hire team in Newcastle. This role involves managing credit hire claims, negotiating with representatives, and maintaining high service standards. The ideal candidate will have a solid understanding of Motor Claims handling and excellent negotiation skills. The company offers competitive salaries, a great benefits package, and a supportive work environment promoting growth and work-life balance. Hybrid working options are available.

Benefits

Up to 25 days annual leave

5% discretionary annual bonus

Private medical insurance options

Life assurance

Health and financial support benefits

Qualifications

• Sound knowledge of Motor Claims handling, specifically third party credit hire claims.
• Good knowledge of credit hire case law.
• Ability to work as part of a team.

Responsibilities

• Provide a high level of service to customers throughout the claims journey.
• Negotiate with claimant representatives on credit hire claims.
• Maintain own caseload to a high standard, ensuring accurate file reserves.

Skills

Negotiation

Influencing skills

Claims handling

Problem solving

Organizational skills

Job description

A leading insurance provider is seeking a Technical Claims Handler for their Credit Hire team in Newcastle. This role involves managing credit hire claims, negotiating with representatives, and maintaining high service standards. The ideal candidate will have a solid understanding of Motor Claims handling and excellent negotiation skills. The company offers competitive salaries, a great benefits package, and a supportive work environment promoting growth and work-life balance. Hybrid working options are available.