Credit Controller

Allpay Limited; Hereford; On-site; GBP 80,000 - 100,000; Part time

Job summary

A finance services provider in Hereford is looking for a proactive Credit Controller to join their Finance team. This part-time role focuses on maximising cash flow and minimising bad debt through effective collection practices. Candidates should have substantial credit control experience, strong accuracy, and excellent interpersonal skills. The company offers benefits including private healthcare, generous holiday allowance, and on-site gym facilities, fostering a supportive work culture.

Benefits

Free on-site parking

Subsidised onsite restaurants

Discounts on major brands

Defined Contribution Pension Scheme

Private healthcare after 6 months

Generous holiday allowance

Free on-site gym

Qualifications

• Substantial experience in credit control or finance roles.
• Strong accuracy with a methodical approach to tasks.
• Ability to handle tight deadlines.

Responsibilities

• Maximise cash flow through timely debt collection.
• Encourage clients to pay via Direct Debit.
• Prepare and distribute monthly statements.

Skills

Credit control experience

Attention to detail

Interpersonal skills

Computer literacy (Excel, Word, Outlook)

Job description

About The Role

Location: Hereford - Office Based | Contract: Part-time (5 days a week - Monday to Friday)

We are seeking an experienced and proactive Credit Controller to join our Finance team. This role is critical in ensuring incoming cash flow is maximised and bad debt risk is minimised through effective collection of due and overdue debts. You will play a key part in maintaining strong client relationships while delivering exceptional customer service to both internal and external stakeholders.

Key Responsibilities

• Maximise incoming cash flow and minimise bad debt risk through timely collection of outstanding debts.
• Continually strive to reduce debtor days and improve cash flow performance.
• Actively encourage clients to pay via Direct Debit and manage twice-monthly collections.
• Prepare and distribute accurate monthly statements in a timely manner.
• Handle client and internal queries professionally and efficiently, maintaining accurate records.
• Provide regular updates on customer account status and escalated significant issues promptly.
• Meet reporting requirements and highlight debt risks as appropriate.
• Contribute to continuous improvement of processes and procedures within the finance team.

About You

• Substantial experience in a similar credit control or finance role.
• Evidence of working to tight deadlines in challenging environments.
• Strong accuracy and attention to detail with an organised, methodical approach.
• Excellent interpersonal and communication skills, able to engage with financial and non-financial stakeholders at all levels.
• Ability to work independently and as part of a team, contributing positively to team culture.
• Positive and proactive approach to change, with a focus on improving processes and procedures.
• Computer literate, with strong skills in Excel, Word, and Outlook.
• Maintains confidentiality and keeps up to date with statutory guidelines.

Why Join Us?

We offer a supportive and rewarding environment with great perks, including:

• Free on-site parking and electric car charging points
• Two subsidised onsite restaurants
• Discounts on major brands and cinema tickets
• Defined Contribution Pension Scheme with salary exchange options
• Private healthcare (after 6 months)
• Generous holiday allowance plus option to buy/sell extra days
• Free on-site gym and beautiful outdoor spaces

About Us

People are at the heart of allpay and we reward our employees with a competitive benefits package which includes a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.

We are a company committed to Equal Opportunities. All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.

If you’re passionate about driving effective credit control and ensuring strong financial performance, apply now and join our team!