Credit Controller

Cavendish Advocacy; Southampton; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading communications consultancy in Southampton seeks a Finance professional to manage credit control processes and support the finance team. Ideal candidates should be AAT qualified or part qualified in CIMA/ACCA/ACA, tech-savvy, and possess strong Excel skills. This role offers a competitive salary and extensive training opportunities, along with a hybrid working model and a commitment to diversity and inclusion.

Benefits

Flexible working model

Private Medical Insurance

Industry leading allocation of paid time off

Regular social events

Paid volunteer time

Qualifications

• Tech-savvy with strong Excel skills.
• Experience working in a Finance or Credit Control role is highly desirable.
• Highly numerate with excellent attention to detail.

Responsibilities

• Manage the company's credit control processes.
• Issue customer statements and proactively chase debtors.
• Prepare reports on aged debt and collections performance.

Skills

Strong Excel skills

Communication skills

Problem solving

Attention to detail

Education

AAT qualified and/or part qualified CIMA/ACCA/ACA

Job description

Cavendish is all about talented people, delivering excellent results for our clients. We are a multi-award-winning, PR Week Top 150 communications consultancy, ranked No 1 in PR Week’s UK Public Affairs consultancy rankings and recognised at PRCA National Awards 2025 as Large Consultancy of the Year.

Across our 11 strategically located UK and Ireland offices, Cavendish brings together industry-specialist communications to provide integrated solutions for clients and limitless development opportunities for our people.

We believe in sourcing talent from diverse backgrounds, nurturing a company culture that leads to a strong work life balance, and strengthening it by providing great learning and development opportunities.

What you will get from us

You’ll have the opportunity to take your career to the next level, working with dynamic, talented people in a fast paced and expanding organisation. Alongside a competitive salary, we provide extensive training and development opportunities and an industry leading benefits package including:

• A flexible, hybrid working model
• Access to mentorship from some of the best minds in the industry
• Industry leading allocation of paid time off
• Geographical flexibility across our regional offices
• Private Medical Insurance
• Regular social and teambuilding events
• Paid time off to volunteer for a charity

What we are looking for

• AAT qualified and/or part qualified CIMA/ ACCA/ ACA
• Tech-savvy with strong Excel skills
• Highly numerate and excellent attention to detail
• Strong communication and interpersonal skills
• Proactive with a passion for problem solving, continuous improvement and process betterment
• Experience working in a Finance or Credit Control role within an agency/professional service firm is highly desirable

What you’ll need to do

You will manage the company’s credit control processes, as well as supporting the day to day running of the finance team. Your specific duties will include:

• Issuing customer statements and proactively chasing debtors, escalating where necessary
• Monitoring customer accounts to identify overdue payments
• Negotiating payment plans and setting terms for credit
• Maintaining accurate records of all credit control activities
• Reconciling incoming payments with outstanding invoices
• Preparing reports on aged debt and collections performance
• Producing monthly sales invoices for approval and distribution, reconciling to business unit pipelines
• Processing supplier invoices, reconciling statements, proposing payment lists and resolving queries
• Support the Finance Team to forecast cash flow
• Assisting with the preparation for financial audits
• Proactively improving processes and overall efficiency within the Finance Department
• Supporting with transactions and expenses from the travel booking system

Our vision is to be a truly diverse and inclusive workplace that enables us to attract and retain a diverse workforce, representative of our clients and community. For this reason, we welcome applications from candidates regardless of qualifications and experience in industry and from all persons, regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Everyone stands to benefit when we embrace and value the diversity of thoughts, ideas, and ways of working that people from different backgrounds, experiences and identities bring to an organisation.

We are a disability confident employer. If you require any reasonable adjustments during the application and interview stages, please email [e-mail].