Credit Controller

K3 Capital Group; Bolton; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A dynamic advisory firm in Bolton is seeking an experienced Credit Controller for a full-time role. In this position, you will proactively manage client accounts across multiple ledgers ensuring timely payments. Responsibilities include contacting customers, updating correspondence records, and collaborating with the Credit Control Manager. The ideal candidate has several years’ experience in credit control/debt collection and strong organizational skills. This opportunity offers a hybrid working model with a supportive benefits package.

Benefits

25 days holiday + 1 Celebration Day

Pension scheme - 4% Employer contribution

Death In Service - 4 x Salary

Cashback Plan (Health & Welfare)

Qualifications

• Several years’ experience within a credit control/debt collection role.
• Good standard of communication skills, both written and verbally.
• Strong organization skills, with the ability to multitask and prioritize.

Responsibilities

• Manage client accounts and ensure timely payments.
• Contact customers to follow up on payments.
• Update Iplicit with correspondence notes.

Skills

Credit control experience

Communication skills

Organizational skills

Excel intermediate (VLOOKUPs, Pivot Tables)

Multitasking ability

Tools

Microsoft Teams

Microsoft Outlook

Job description

Credit Controller

K3 Capital Group is an acquisitive, PE backed Advisory & Professional Services organisation with international reach. Our group now consists of over 1200 employees across 23 businesses and we are growing continually. We are looking for an experienced Credit Controller to join our team on a full-time, permanent basis here at our head office in Bolton.

Key Responsibilities

You will proactively manage the accounts of all clients across multiple Group ledgers, ensuring timely payments are made within the contractual payment terms. You will be responsible for contacting customers to ensure payment is received in a timely fashion, undertaking proactive credit control via phone & email.

• Updating Iplicit with notes of all correspondence to/from Client.
• Allocation of payments received.
• Managing the credit control in-box (email).
• Conduct weekly debtors meeting with Credit Control Manager and circulating said report to the wider business.
• Escalating all problematic issues to Credit Control Manager.
• Communicating with other offices to ensure issues causing the delay in customer invoices are dealt with promptly.
• Building relationships with customers to ensure smooth running of accounts.
• Liaising with external debt collection agency re the outsourcing of any non-paying accounts.

Desired Experience

• Several years’ experience within a credit control/debt collection role.
• Experience using Microsoft Teams and Outlook advantageous.
• Good standard of communication skills, both written and verbally.
• Intermediate in Excel (VLOOKUP`S, Pivot Orb tables)
• Strong organisation skills, with the ability to multitask and prioritise.

Benefits

• Monday to Friday 8.30am to 5pm.
• Hybrid working (3 office days / 2 wfh days each week)
• 25 days holiday + 1 x Celebration Day + 2 x ½ days on Christmas Eve and NYE
• Pension scheme - 4% Employer Contribution
• Death In Service - 4 x Salary
• Cashback Plan (Health & Welfare)