Creative Resource Manager

Fabric Social; United Kingdom; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A dynamic creative agency in the United Kingdom seeks a Creative Resource Manager to oversee team resourcing and workflow, ensuring projects run smoothly and creatively. The ideal candidate excels in fast-paced environments, has agency experience, and possesses strong organizational and people management skills. You will work closely with various teams, manage freelance talent, and optimize processes for maximum efficiency. This role offers competitive salary and opportunities to shape the agency's operational backbone.

Benefits

Competitive salary

Creative-first environment

Collaborative team culture

Opportunities for process improvement

Qualifications

• Thrive in fast-paced environments and bring structure without slowing things down.
• Juggle multiple priorities and keep projects and people on track.
• Manage creative personalities, balance workloads, and keep morale high.

Responsibilities

• Own resourcing across the creative team, balancing demand, capacity, and talent.
• Manage day-to-day trafficking of jobs across multiple teams.
• Forecast resource needs and plan ahead to avoid overload.

Skills

Organised but Flexible Operator

Natural Plate-Spinner

Commercially-minded but People-first

Calm Head in Chaos

Agency Insider

Process Pro

Tools

Trello

Float

Productive

Worksome

Job description

Who We Are

Fabric Social is the maverick of social agencies. We specialise in building brands through best-in-class social content, trend-first creative, and community-first thinking. We’re not just about reach; we’re about resonance. We nourish communities, creating social ecosystems that pull audiences in - not just push content out. And now, we’re looking for a Creative Resource Manager to help keep our creative engine running smoothly.

The Role

As our Creative Resource Manager, you’ll be the heartbeat of our workflow - making sure the right talent is on the right projects at the right time. You’ll report into our Operations Director, and partner with our Creative Department leads, Client Services and Ops teams to keep timelines tight, plates spinning, and people sane. You’ll bring order to our beautiful chaos, making sure we stay agile without compromising creative excellence.

In a nutshell you will -

• Own resourcing across our creative team. Balance client demand, capacity, and talent. Help us stay creatively excellent without burning people out or blowing the budget.

• Project Traffic & Workflow: Own and manage the day-to-day trafficking of jobs, ensuring smooth flow from brief to delivery across multiple teams and workstreams.

• Creative Team Leads Partnership: Work closely with our Creative and Client Service leads to shape Client teams based on: Skills, Experience, Workload and Development goals

• Forecasting & Capacity Planning: Work closely with all team leads to forecast resource needs, flagging upcoming pinch points and planning ahead to avoid overload or downtime. You’ll have the authority to challenge timelines, push back on unrealistic asks, and make calls in the best interests of the work, the people, and the business.

• Resource Allocation: Assign creative talent to projects based on your in-depth knowledge of our individuals strengths, skills, experience, availability and business priorities

• Hiring Decisions - Because you will be so close to team capabilities and utilisation, you will be perfectly placed to input into permanent hiring vs freelance decisions, and recommend changes to team structure or role mix

• Tool Ownership - Ownership of tools such as Productive (Resource booking) and Worksome (freelance booking) and improving workflows for briefing, scheduling and traffic management.

• Freelancer Management: Maintain and manage a bank of go-to freelance talent - booking, onboarding, and supporting as needed to flex with project demand.

• Cross-Team Collaboration: Act as the central connector between client team, creative, strategy, commercial and production - ensuring alignment on timelines, investment, deliverables, and priorities.

• Process Optimisation: Help shape and improve internal processes to keep projects moving quickly and efficiently without compromising creativity and speed.

• Status & Reporting: Run daily/weekly status meetings, own resource sheets, and keep teams updated on availability and deadlines.

• Commercial and Financial Awareness - Supporting in billable vs non billable balance, working with the Ops team to support in maintaining utilisation targets, hiring decisions and freelance spend.

• Problem Solving: Proactively spot bottlenecks, scheduling clashes or resourcing issues, and resolve them calmly, quickly, and creatively.

• People Development: You’ll play a key role in ensuring individuals are not just busy, but growing, helping shape opportunities that stretch skills without tipping people into burnout.

What We’re Looking For

• Organised but Flexible Operator: You thrive in fast-paced environments and bring structure without slowing things down.

• A Natural Plate-Spinner: You’re great at juggling multiple priorities and keeping projects and people on track.

• Commercially-minded but People-first: You know how to manage creative personalities, balance workloads, and keep morale high without impacting the bottom line.

• A Calm Head in Chaos: When things get hectic (as they occasionally do), you stay cool and focus on solutions.

• An Agency Insider: You’ve worked in a creative or social agency and understand how multi-disciplinary teams work together.

• A Process Pro: You’re confident using tools like Trello, Float, or other resourcing/project management platforms, and will always be on the lookout for ways to improve how things flow.

What You’ll Get

• The opportunity to shape and scale the operational backbone of a bold, fast-growing agency.

• A seat in a creative-first environment where no two days are the same.

• A collaborative, culture-first team that genuinely loves what they do.

• Freedom to improve systems and bring new ideas to the table.

• Competitive salary and benefits.

If you love making creative teams fly, keeping timelines tight, and thrive in the fast-paced, fun, controlled chaos of social media, let’s talk. Apply now.