Counter Sales/Yard Operative

Independent Builders Merchant Group; Tonbridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional builders' merchant in Tonbridge is seeking a Counter Sales/Yard Operative. The successful candidate will assist customers at the sales counter and within the yard, ensuring a high level of customer service. Responsibilities include managing face-to-face and phone inquiries, restocking, and exceeding sales targets. The role offers competitive salary, training opportunities, and a positive work environment with various benefits. Join a supportive team dedicated to customer satisfaction and business growth.

Benefits

Competitive salary with overtime opportunities

Pension scheme and paid holidays

Supportive team and positive work environment

Career development and training

Staff discount on building materials

Employee assistance program

Perks membership with exclusive discounts and benefits

Qualifications

• Good building product knowledge gained within the building industry or builders’ merchant experience is preferred.
• Ability to build and maintain relationships with different types of customer.
• Friendly, articulate, and customer focused.

Responsibilities

• Assist customers with sales inquiries face-to-face and over the phone.
• Support the growth of the business by exceeding sales targets.
• Help in restocking the shop and stock control.

Skills

Building product knowledge

Customer service

Relationship building

Computer sales processing

Good telephone manner

Proactive sales approach

Job description

Join our team at Chandlers Roofing Supplies, a respected independent builder’s merchant serving the Southeast since 2010. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.

We’re expanding our Counter/Yard team at our Tonbridge Branch and are looking for a dependable Counter Sales/Yard Operative to help us continued delivering excellent service to our trade and retail customers.

The Role

We are looking for a Counter Sales/Yard Operative to join our team in our Tonbridge Branch. Based both at the sales counter and in the yard, you will become an integral part of a busy branch.

Dealing with sales enquiries on a face to face and over the telephone basis as well as assisting customers within our yard.

You will represent the branch and assist with the growth of the business working as a team to exceed sales targets.

You will ensure that the needs of the customers are dealt with quickly and efficiently whilst providing a service that ensures that customers return on a regular basis.

You may also be required to help in other roles within the branch including restocking the shop and stock control.

The Requirements

• Good building product knowledge gained within the building industry or builders’ merchant experience (Preferred).
• Good Customer Service.
• The ability to build and maintain relationships with different types of customer.
• Comfortable operating a computer based sales processing system (full training will be given).
• Good telephone manner.
• Friendly, articulate, customer focused.
• The successful candidate must be proactive in their approach towards sales and a good communicator.

The Hours

Week:1 Monday to Friday 7:00 - 16:30

Week:2 Monday to Friday 07:00 - 16:30 Saturday 07:00-11:00

The Rewards

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits :

• Competitive salary with overtime opportunities
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks membership with exclusive discounts and benefits

If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Chandlers Roofing Supplies apply now for the Counter Sales/Yard Operative position. Join us in our mission to deliver excellence in the Builders Merchant Sector.

counter sales, shop merchandising, hand loading/unloading , FLT loading/unloading