Counselling Service Practitioner

St Barnabas Hospice; Lincoln; Hybrid; GBP 28,000; Part time

Job summary

A compassionate healthcare provider in Lincoln is seeking a Counselling Service Practitioner to provide crucial support in operational management. The ideal candidate will possess strong organisational and communication skills, with previous case management experience. This part-time role offers competitive salary and benefits, including opportunities for training and professional development. Join a supportive team and make a difference in the lives of patients and families.

Benefits

Competitive salary

Aegon Pension Scheme or NHS pension continuation

29 days annual leave plus bank holidays

Training and professional development opportunities

Flexible working options

Qualifications

• Experience in case management and maintaining accurate records.
• Ability to manage sensitive and difficult conversations.
• Must maintain professional boundaries.

Responsibilities

• Provide support to ensure smooth operations.
• Contribute to the effective operation of Relay hospice.

Skills

Strong administration organisational skills

Previous experience of case management

Ability to work under pressure

Confident using digital systems

Empathic and professional communicator

Compassionate and resilient

Job description

Location: Hawthorn Road, Lincoln LN2 4QX, UK

Time to care, time to make a difference!

Join our team at St Barnabas Hospice. As Counselling Service Practitioner, you’ll provide crucial support to ensure our operations run smoothly and effectively.

Why Join St Barnabas?

• Time to care – Contribute to the effective operation of Relay hospice.
• A team that feels like family – Be part of a supportive, collaborative environment.
• Career growth – Opportunities for training and professional development.
• Great benefits – Competitive salary £27,030 FTE, Aegon Pension Scheme or NHS pension continuation, and 29 days annual leave plus bank holidays.
• Base - Hawthorn Road / Hybrid

Who We’re Looking For:

• Strong administration organisational skills.
• Previous experience of case management and maintaining accurate records
• Ability to work under pressure, prioritise sunday tasks, and multithread effectively
• Confident using digital systems and databases
• Empathic and professional communicator, able to manage sensitive and difficult conversations
• Compassionate, resilient, and able to maintain appropriate professional boundaries

Join Us

To apply: Visit the NHS Jobs website and complete an application for Job Reference B0215-26-0000

At St Barnabas, we believe in dignity, respect, and equality for all. We welcome applicants from every background.

As an organisation we are happy to consider flexible working requests however there are certain core hours / service delivery elements that are required to be covered.

We may extend, withdraw, or close vacancies as needed.

If selected for an interview, please check your email (including spam/junk folders) for further details.

Please note, we only accept completed application forms – no CVs.

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Contract term: Part time Contracted hours: 25 Working pattern: Monday-Friday

Closing date: 28/01/2026 Interviews held on: 11 February 2026

Apply Now This link will take you to the NHS website

You can work for an organisation that makes a difference

At St Barnabas Hospice we can offer you a rewarding career in a friendly and motivational environment. If you are a passionate, driven and a committed individual then we want to hear from you.

Ranked in the Top 100 Not for Profit Organisations in the UK, St Barnabas can offer you career development, along with extra benefits that make all the difference.

Join us for a great work/life balance and a competitive package including generous leave entitlement, the option to buy and sell leave, wellbeing support, NHS discount cards, a healthy pension scheme, flexible working and much more.

The team are encouraged to experience insight days in other departments, socialise at events and join us on our fundraising mission.

We have over 300 clinicians, management, IT, fundraising and marketing Brand communication staff across Lincolnshire. We ensure that patients and their families have the best possible experience and receive the highest quality of care. This ethos carries through to each and every one of our team.

We look forward to hearing from you.

Apply Now This link will take you to the NHS website

The main duties and responsibilities for this role can be found in the job description and person specification. Applicants must be able to demonstrate significant experience/skills for the role. You can also download an FAQ document and an information guide to the Employment benefits offered by St Barnabas Hospice – this includes the ability to transfer existing NHS pensions (subject to terms and conditions).

St Barnabas Hospice is an Equal Opportunities Employer it believes in treating everyone with dignity and respect and encourages applications from all sectors of the community.

We reserve the right to extend, withdraw or close vacancies where necessary.

Please be aware that if you are selected for an interview you will be contacted via the email account you used to register on this site. Please check your spam folder.

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It is a privilege to know we have helped a patient and their family achieve their wish of being cared for at home at the end of their life. Anne-Marie Dowse, Clinical Service Manager